The Game does not start under windows 8.1 "Update 1" | Forums

[Zagadka]

Games and patches typically come out on Tuesdays for a reason

[sebastianaalton]

Quite strange, for me works very well I used the official Windows 8.1 Update 1 ISO, maybe is there a bug with the single update from Win8.1 standard?

Yes, it works fine on our Windows 8.1 (Enterprise) Update 1 computers as well. We try to change the computer setups to reproduce this. We haven't yet tested on 7000 series Radeon with Windows 8.1 Update or with exotic multimonitor setups, etc. Going to do that today. All extra information (both software and hardware) about your computer setups is very valuable for us to be able to reproduce this bug. If we need to buy some extra components to repro this issue, that's not a problem.

[sebastianaalton]

For everyone having this problem:
Please run dxdiag.exe and send the generated .txt file to support@redlynx.com. Subject should be "Trials Fusion - startup problem". We need this info to determine exactly what is causing the problem. Thanks.

[MaXeLL01x]

Yes, it works fine on our Windows 8.1 (Enterprise) Update 1 computers as well. We try to change the computer setups to reproduce this. We haven't yet tested on 7000 series Radeon with Windows 8.1 Update or with exotic multimonitor setups, etc. Going to do that today. All extra information (both software and hardware) about your computer setups is very valuable for us to be able to reproduce this bug. If we need to buy some extra components to repro this issue, that's not a problem.

First of all thank you for your support, i'm very satisfied with the game and if it can serve you to reproduce bugs or to exclude other things these are my config specs:

ASUS Rampage II Extreme
Intel Core i7-930 2.80ghz oc to 3.1 ghz
12 GB of RAM (6 GB OCZ and 6GB Corsair) 1600mhz oc to 1708mhz
Asus nVidia GeForce GTX680 with 337.61 beta drivers
Roccat Kulo 7.1 USB HeadSet
Monitor LG M2380
Windows 8.1 Professional 64bit with Update 1 (fresh installation with original MSDN ISOs)

[En0-]

Weird for me the game doesn't work with uplay online. But if I go offline it works fine.

Hello Impostah,

When you say "doesn't work", what happens? Crashing? Freezing? Being slow?
Also, can you give us your hardware and OS configuration?

Cheers,

[Brenttouza]

Works fine on my rig. Also 8.1.

[sebastianaalton]

Works also here on Radeon 7950 + Windows 8.1 Update (Enterprise). All different GPU manufacturer's tested, and some odd SLI setups as well. So far we can't be able to reproduce this problem no matter what we try.

Please send dxdiag dumps to support@redlynx.com (subject: Trials Fusion - startup problem). We need to find something similar between your hardware configurations that could cause this.

One question: Do you have some virtualization software installed (or have active remote desktop / SplashTop / etc connections)? Any unusual software installed?

[ebbemonke]

Works also here on Radeon 7950 + Windows 8.1 Update (Enterprise). All different GPU manufacturer's tested, and some odd SLI setups as well. So far we can't be able to reproduce this problem no matter what we try.

Please send dxdiag dumps to support@redlynx.com (subject: Trials Fusion - startup problem). We need to find something similar between your hardware configurations that could cause this.

One question: Do you have some virtualization software installed (or have active remote desktop / SplashTop / etc connections)? Any unusual software installed?

OK some more details for you to replicate , both my rigs have DVB-S2 cards installed (satellite dish hooked up to a PC) , apart from this i have a WHS2003 PC which acts as NAS, so both PC's have small HDD's just for system and all data (Documents, Pictures, Videos, Games etc.) is located on the server as active directory, all documents are being shared between 2 PC's (so i can start game on one PC and when my girfriend kicks me out from living room i can go to bedroom and continue to play on 100" projector screen (nVidia 3d vision by the way)), I have Virgin Broadband (if that makes any difference) SuperHub (in modem mode as their router is bag of ****) and 2 Belkin gigabit routers sharing one SSID (2 different channels)... both PC's have xBox 360 Wireless Receivers (I prefer to use controller instead of keyboard and mouse), will send you both dxdiags in a minute.. any more questions or suggestions let me know!

If you remember correctly i have reinstalled windows last week, apart from loading all drivers i have not done anything else but the game still would not launch

Also if you remember correctly the game starts perfectly fine on both PC's using my portable hdd with windows 7 32bit

Both PC's have avast free antivirus

[abbh62]

I sent in my DxDialogs

[abbh62]

well, naive me figured I would buy evolution to play and get used to while I waited for you guys to fix Fusion...well it does the exact same thing, works fine until I go start a level, then it boots me out of the game into uplay.