The Game does not start under windows 8.1 "Update 1" | Forums

[abbh62]

apparently there is no update, quality customer service.

[Scott-NBNP]

All good, they refuse to give the season pass to the people who bought the deluxe version.

This is the last UBISoft game i purchase thanks alot for showing your great customer service there.

[abbh62]

It is my first, and quite possibly my last UBISOFT game if they don't get there act together and atleast give updates on the issues...

i mean seriously, update 1 came out like 2 weeks ago, it never crossed anyones mind to click "accept" when windows asked you to update, and more importantly didn't bother testing the game on the most recent version of windows?

[En0-]

Hello

We are still investigating.
Sebastian answered on the thread, we'll update again when we find out what happens, probably early next week.

Thank you,

[sineyopity]

Yup that's all I needed to know. I will be requesting a refund and will be disputing charge if denied. This was the first and last game I will ever buy from ubisoft. Very disappointing because the game did look like fun.

[abbh62]

I may do the same. It's silly. I think we should be upgraded to the season pass. its ridiculous to buy a game and not be able to play it, and only get generic responses as to the issue.

[MaXeLL01x]

Quite strange, for me works very well I used the official Windows 8.1 Update 1 ISO, maybe is there a bug with the single update from Win8.1 standard?

[Impostah]

Weird for me the game doesn't work with uplay online. But if I go offline it works fine.

[sineyopity]

Quite strange, for me works very well I used the official Windows 8.1 Update 1 ISO, maybe is there a bug with the single update from Win8.1 standard?

This bug is not just isolated to windows 8.1 with update. It is also affecting windows 7 machines and when I reached out to ubisoft they even told me they have several people with the same issue. Hey I understand things take time but this game just launched. Its not like its been out for a while. There is a issue and the devs take the weekend off when I spent my hard earned money on the game. If you launch a game follow it the first week hardcore I would think to make sure its running well. This to me shows a direct attitude of Ubisoft and what I can expect in the future.

[abbh62]

^^ I agree. I understand no one wants to work on the weekend, but I have no sympathy if you decide to launch a game right before the weekend, next time launch on monday if you can't deal with the weekend work. I have to say, its quite ridiculous. It will probably never be fixed, the devs will probably come back with its all our faults that our machines arnt working right.