The Game does not start under windows 8.1 "Update 1" | Forums

[Trelur]

I have tried re-installing the game on Steam in the past. I store most of my games on a secondary internal HDD. However, I have tried installing it on the OS C: drive as well with the exact same error. I just Verified the integrity of the Game Cache and I still receive the Trials_Fusion.exe has stopped working when trying to get into the first track.

Would you like the event viewer information?

[BenShermanUbi]

I have tried re-installing the game on Steam in the past. I store most of my games on a secondary internal HDD. However, I have tried installing it on the OS C: drive as well with the exact same error. I just Verified the integrity of the Game Cache and I still receive the Trials_Fusion.exe has stopped working when trying to get into the first track.

Would you like the event viewer information?

Yes, definitely.
You can use this address to send it.

And what about in-game editor? Can you access it?

Regards,

[Trelur]

Yes, definitely.
You can use this address to send it.

And what about in-game editor? Can you access it?

Regards,

It crashed out. Same way the game does. Trials_Fusion.exe has stopped working. Also, I've sent you the Event Viewer information.

[BenShermanUbi]

Hi Trelur,

If you didn't notice, i have replied to your mail.
Please send me a dxdiag file.

[Trelur]

Hi Trelur,

If you didn't notice, i have replied to your mail.
Please send me a dxdiag file.

I have sent my DXDiag information. Please let me know what you find.

[Trelur]

Hi Trelur,

If you didn't notice, i have replied to your mail.
Please send me a dxdiag file.

Ben, I sent my original post in more than a month ago. This game has been out since April. What is it going to take to get this to work?

[BenShermanUbi]

Ben, I sent my original post in more than a month ago. This game has been out since April. What is it going to take to get this to work?

Got your dmp files and passed them to dev team.

Regards,

[En0-]

Ben, I sent my original post in more than a month ago. This game has been out since April. What is it going to take to get this to work?

Hello,

So we looked at the dump and the crash is inside the driver. We can't reproduce it, so we can't send it to the manufacturer neither.
It looks like your drivers are up-to-date, so it's the same as other people are using.
You may want to try to reinstall your driver.

Let us know if it helps.

Cheers,

[Trelur]

Hello,

So we looked at the dump and the crash is inside the driver. We can't reproduce it, so we can't send it to the manufacturer neither.
It looks like your drivers are up-to-date, so it's the same as other people are using.
You may want to try to reinstall your driver.

Let us know if it helps.

Cheers,

I re-installed my drivers and made sure to do a clean installation of the latest drivers out on the Nvidia site and still my game crashes at the exact same spot. Where do we go from here? I had a very similar crashing issue when Watch_Dogs came out originally but the game was patched and I was fine afterwards. I did receive something different after the crash which was basically an error message telling me where the Ubisoft dump file for that crash was located. I don't recall ever seeing that message after trials crashed. I'll send the .dmp file over to Ben,

[Trelur]

Hello,

So we looked at the dump and the crash is inside the driver. We can't reproduce it, so we can't send it to the manufacturer neither.
It looks like your drivers are up-to-date, so it's the same as other people are using.
You may want to try to reinstall your driver.

Let us know if it helps.

Cheers,

I re-installed my drivers and made sure to do a clean installation of the latest drivers out on the Nvidia site and still my game crashes at the exact same spot. Where do we go from here? I had a very similar crashing issue when Watch_Dogs came out originally but the game was patched and I was fine afterwards. I did receive something different after the crash which was basically an error message telling me where the Ubisoft dump file for that crash was located. I don't recall ever seeing that message after trials crashed. I'll send the .dmp file over to Ben,