The Game does not start under windows 8.1 "Update 1" | Forums

[Auderixx]

Turns out that we have both Windows 8 and Windows 8.1 test computers here, but no computer with Windows 8.1 "Update 1". We are installing the "Update 1" and starting to analyze the issue ASAP.

That is a good support
Thank you!

[sebastianaalton]

Also we have the Enterprise version of Win 8.1 "Update" so we will verify that as well.

[ConfusedTA]

Just a quick question: Do you all have multiple monitors + Windows 8.1 "Update 1" 64 bit (and an AMD graphics card)?

My main PC has multiple monitors, yes. I did also disable the extra monitors and restart.

The only Windows 8.1 Update 1 machine I've had successfully running is running the 13.10 Beta drivers (it's my HTPC, so I don't update drivers very often)


However - I'm glad to hear that you're looking into the issue, and hopefully it's something simple to resolve and we can get the fix ASAP!

[ebbemonke]

Just a quick question: Do you all have multiple monitors + Windows 8.1 "Update 1" 64 bit (and an AMD graphics card)?

well my main PC (FX8350 HD7970) has a single monitor (it is actually 37 inch TV), the other PC (Phenom1045t GTX580) is hooked up to 2 monitors (17inch monitor and OPTOMA Projector)... both PC's have Windows 8.1 with all the latest updates (including update 1), one is enterprise the other one is pro (thanks to you guys), both are 64bit systems...

[Steelfrogg]

Same here. Crashes after selecting a track. Frustrating to say the least.

CPU: i7 870
RAM: 16GB
VIDEO: NVidia GTX670
VIDEO DRIVERS: 335.23
OS: Windows 8.1 X64
SOUND: Asus Xonar DX
INPUT: Microsoft Xbox360 wire controller

I've toggled on and off my other monitors and it hasn't helped. I've also tried lowering the graphic settings and reducing the audio sample rate and channels which sometimes causes issues in other games. Nothing.

The game ran perfectly well during Beta on this machine.

[sineyopity]

I am running Windows 7 with 3 23" monitors.

AMD Phenom x4
ATI Radeaon HD 6970 with latest drivers
I am getting the same result. Does not launch. I even tried disabling multiple monitors and restarting machine and trying. Still no luck. I own 100+ games on steam and they all work fine. Def a bug with this game.

[abbh62]

any time frame on fixing this issue? I'm sure I'm not the only one who would like to play!

[ebbemonke]

I'd also like to know progress on this... have you had any luck replicating this problem on your test PC's?!

I have another bug for you to fix, while i am able to play the game on win7 32bit it is extremely annoying when the game slows down dramatically, this is random, happens on every track and every scenery (also screen tears are a bit annoying), I was able to get rid of these only by switching to windowed mode, the game seems to run perfectly fine in windowed?!

All in all, love the game, just get it fixed...

[Impostah]

I have same problem but the exe doesn't even launch for me.
Uplay just shows the thanks for playing trials screen you should get after exiting the game.

Os: WIndows 8.1 Pro 64bit
GPU: Nvidia GTX 770
Drivers: Beta Drivers 337.50
CPU: i7-4770 @3.4ghz
Ram: 16 Gig

[sineyopity]

Any update? Tomorrow Im just going to try and figure out how I get my money back if its not resolved.