1. #1

    The Game does not start under windows 8.1 "Update 1"

    As per subject, why is the game not starting under windows 8.1?! i can see it under task manager using 1% resources but nothing is happening, my specs are AMD FX 8350, HD 7970, 8gb ddr3 1866ram... i think my setup is more then capable of directx11, what is wrong?!?!
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  2. #2
    sebastianaalton's Avatar Trials Developer
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    Do you have the newest graphics card drivers installed?
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  3. #3
    Originally Posted by sebastianaalton Go to original post
    Do you have the newest graphics card drivers installed?
    Yes i have just re-installed all drivers... just in case, no change, as it happens i have another PC running similar setup but on Windows 7, the game runs perfectly fine there... also uninstalled all previous MS C++ packages and reinstalled, no change, disabled antivirus, no change... please help...

    the game just hangs, no black screen, nothing, just stays like you can see below:

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  4. #4
    sebastianaalton's Avatar Trials Developer
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    That's strange. We have three Win 8.1 test computers here (laptops and desktop) for testing. The game is working fine on those computers. Do you have the new Windows 8.1 Update installed?
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  5. #5
    is this all the support i can get?!?!?! you guys sound like my company's IT support (have you tried rebooting your PC sir?).... funny thing cos tried it on another Windows 8.1 Enterprise x64 machine and it does not work either, same symptoms, have you actually tried this game on Windows 8.1?! or is it just my bad luck to have both systems corrupted... i do not really want to install windows 7 on my main PC just to be able to play one game! i would appreciate if someone replied to this post within 24 hours... i have already made a **** up buying season pass thinking it was a full game (had to pay another £16 for the game), and now the game does not start?!?!?! all my other games are working fine, I hardly believe the problem is with my PC's.
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  6. #6
    sebastianaalton's Avatar Trials Developer
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    Yes, we have tried the game on several Windows 8 and Windows 8.1 computers, both laptops and desktops. None of them has had the problem you have reported. We are investigating the cause. Any hardware and software details that you can give us, will help us in the investigation.
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  7. #7
    lol...when i was writing this someone actually replied... anyhow, yes i have all the latest updates, I have Widows 8.1 Enterprise 64bit on both PC's, first PC amd fx 8350, hd 7970, 8gb ddr3, the other PC Phenom II 1045t, GTX 580, 4gb ddr2, both running the same version of Windows (8.1 Ent) both updated with all the updates, the game just does not start, i have moved my HDD with Windows 7 on to my main PC, it took a while to get all the drivers but the game starts and i am able to play without any problems...
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  8. #8
    sebastianaalton's Avatar Trials Developer
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    I am not familiar with the Enterprise version of Windows 8. This problem might be related to the Enterprise version, as it's not reproducible on consumer Windows 8 versions (we have both 32 bit and 64 bit installs).
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  9. #9
    OK, i'll give it a go... will get different windows 8.1 installed on my pc... will report back success or failure... never had so much trouble to get the game running... at the other hand can you please tell me where does it say that THE GAME WILL NOT START ON WINDOWS 8.1 ENTERPRISE?!?!
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  10. #10
    I am experiencing the exact same issue with a Windows 8.1 x64 with Update 1 installed.

    My specs are:

    Windows 8.1 Pro with Update 1 x64 (installed from the Windows 8.1 installation media)
    MSI Z77A-GD65 motherboard
    8GB DDR3 GeIL Black Dragon RAM
    Intel Core i5-3570k CPU
    VTX3D AMD HD7950 3GB graphics card (with latest 14.4 drivers)
    Asus Xonar D2X sound card
    3x monitors (tried with just 1 enabled, no difference)
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