1. #1

    Glitched. Game shutdown whenever entering saloon.

    As title.

    Level 17 now. Cannot progress anymore because cannot get reward.

    ipad4 (ipad retina) and iOS 7.1.1.
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  2. #2
    xitooner's Avatar Senior Member
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    Mar 2014
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    3,224
    This trick has often worked in the past for random game shutdowns:

    - Make sure app is killed
    - Put your phone in "airplane mode" (ie no wifi etc)
    - Go back into the game, and go where you were before; see if it crashes.
    - If no crash, then go run another track or two, and then exit the game.
    - Get out of airplane mode (ie go back to normal)
    - Get back into the program again. Often, the crashes are gone.
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  3. #3
    Originally Posted by xitooner Go to original post
    This trick has often worked in the past for random game shutdowns:

    - Make sure app is killed
    - Put your phone in "airplane mode" (ie no wifi etc)
    - Go back into the game, and go where you were before; see if it crashes.
    - If no crash, then go run another track or two, and then exit the game.
    - Get out of airplane mode (ie go back to normal)
    - Get back into the program again. Often, the crashes are gone.
    Tried, no change. Still crash.
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  4. #4
    newrider14's Avatar Trials Developer
    Join Date
    Apr 2014
    Posts
    72
    Hi,

    Sorry to hear about the issue you are facing. Could you please try re-installing the app. We did some changes last week and it seems to be working for most of our players.

    Thanks
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  5. #5
    Originally Posted by newrider14 Go to original post
    Hi,

    Sorry to hear about the issue you are facing. Could you please try re-installing the app. We did some changes last week and it seems to be working for most of our players.

    Thanks
    But I am new to the game. Installed it the first time just 3 days ago.
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  6. #6
    Anyway, if I reinstall the app, will I lose my progress?
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  7. #7
    newrider14's Avatar Trials Developer
    Join Date
    Apr 2014
    Posts
    72
    Once re-install the app, you can connect to Uplay and download your progress from there.
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  8. #8
    Originally Posted by newrider14 Go to original post
    Once re-install the app, you can connect to Uplay and download your progress from there.
    OK, reinstalling the app solved the problem, and successfully retrieved back my progress after relogin u-play. Thanks!
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