"PLEASE RECONNECT" your connection to ubisoft servers has been lost | Forums

[STONEDSTONER666]

Red lynx should have stayed independent, Ubisoft is straight garbage,even to sign up to U-Play you have to allow them to have access to some of your privacy details, ITS NONE OF THERE BUSINESS and no i dont want offers on your other lame franchises and rip off season passes

Even Ghost Recon has sucked after AWF 2, Watchdogs looks so overrated to, Assassins creed in a city, even if i was interested in it, i still wouldnt buy it now that i know ubisoft online features are present, i dont even want to think what a mess the next Rainbow six will be like

Ubi support doesnt even bother replying to updated questions, just copy and paste some BS and there done with you

Its def working better now, but it STILL pops up with that stupid message sometimes, not impressed wont be buying future trials games at all, been playing them since 2 SE, im over it

[D2Dahaka]

I'm still having this same issue on X1. As above only affects posting leaderboard times for my own runs, everything else works as one would expect. Anyone have any luck yet?

I've tried everything other than contacting Ubi support. Game is working fine for me on 360, PS4 and PC.

[Quib]

OK im getting pretty pissed now, you cant even post your problem at www.support.ubi.com , there is just two generic questions , im logged in, it says log in to ask a question

HOW HARD IS IT TO FIX YOUR LEADERBOARDS! all my other games run fine

I tried to submit a question and got the same error message

[AlexByrnzee]

I've been getting this problem since I downloaded the game about 2weeks ago! I'm signed into XBL and it doesn't connect to the leaderboards. I have bitten my tongue for this long to see if it was just a problem that would simply go away, it hasn't! I can watch all WR replays and just got 43.4 on park and ride, and guess what? It didn't save!! That was good enough for 2nd on 360 as well!!
For me this was the last straw, total bs! I have been religious towards trials since the beginning of HD! I'm ranked highly on THD and TE, and this is how you repay me? Cheers!

None of this support bs works either!


I'm done with Trials.

Unless somehow these soft ubi staff can sort it!

GT - Burnzee


Trials RIP!

[Defoliator]

Hey guys,

I've come full circle with Ubisoft Support and they appear to have exhausted all options for potential fixes (at my end anyway) The issue has been escalated apparently and here's the final message I received:

"Thank you for reporting this issue. I have sent this along through the appropriate channels for processing.

If this issue is resolved, the solution will appear on the support section of our website.

Kind Regards,
Ubisoft Technical Support."

I'd be interested to know if anyone in Australia/NZ has an Xbox One and is NOT having this issue. I only know 2 people personally with Ones and they both have the exact same problem (in addition to the other guys on this thread). I've just heard from a mate who's having the same problem on 360 and now there's you Burnzee. You in Australia as well?

Ah well, hopefully the first patch will fix it. In case anyone's interested, here is a list of all the things that have been tried unsuccessfully to resolve the problem (and before someone asks: yeah, I tried turning it off and on again as well):

• Port Forwarding
• Open NAT
• Wired vs Wireless Network
• Xbox One in DMZ
• Xbox One Auto-startup features on/off
• Uplay unlinked completely
• Uplay unlinked then relink GT on Uplay website
• Uplay unlinked then relink on Xbox One Uplay app.
• Uplay unlinked then relink on 360 in game (I could not get this to work at all so technically this was not confirmed. I believe this is another known issue and is probably not related. If anyone else can confirm though?)

[Defoliator]

I tried to submit a question and got the same error message

Hey mate, I had this error message numerous times. The site appears to time out very quickly if you take too long typing a message. When this happened, I'd hit back, copy the text of the message I'd written, then re-enter via my questions and paste and submit again. Seemed to work every time for me.

[D2Dahaka]

Fired up the X1 breifly earlier today and found everything was working perfectly for me. Not sure if I was just lucky or if something has been resolved on Ubi's end, but it's the first time it's been fine for me since release on X1

[AlexByrnzee]

Same for me as well ^^^ on 360!

[D2Dahaka]

Fired up the X1 breifly earlier today and found everything was working perfectly for me. Not sure if I was just lucky or if something has been resolved on Ubi's end, but it's the first time it's been fine for me since release on X1

Looks like I just got lucky. Tried again yesterday and it started screwing up again

[Blackbird56695]

Does anyone know what is up with the servers at the moment? it seems like allot of people have been having this problem connecting to the servers the past few days, myself included.

Hears hoping its due to the dev's tinkering with things for the coming update...