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Junior Member
"PLEASE RECONNECT" your connection to ubisoft servers has been lost
Just Brought the game for my new X1,cant even post my times to leaderboards on singleplayer, WTF!!!
Track Central doesnt load any tracks
I cant even link my ubisoft account ,it says my name isnt found
Not impressed , Help please
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Senior Member
Check this thread and see if it is of any hekp to you please. http://forums.ubi.com/showthread.php...Pass-redeeming
If not, please contact support and submit a ticket. https://support.ubi.com/en-gb/
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Senior Member
Please reconnect to Ubi Servers
I've been getting the same message since release on both my Xbox One and 360 versions of the game (my mate is having the same issue on his Xbox One as well). Every single time I beat a time I get the message below, then have to click retry 10-50 times before it eventually saves my time.
At first I thought it was due to load on the servers at launch as all other online functionality works fine, but it works perfectly on my girlfriend's 360 even though her internet has been capped to dial-up speeds due to exceeding her data allowance. I figure therefore it's got to be something to do with modem settings so I'll log a ticket with Ubi Support and post here if there's an easy solution.
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Senior Member
I have the same issue on Xbox One only. 360 and PS4 are both fine. Will likely have to lodge a support ticket
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Member
I'm also constantly getting the 'please reconnect' prompts after completing tracks still. I'm on xbone but don't think platform would make a difference here as they are all connecting to UbiSoft servers.
Surely it can't be that unpredictable of a load to estimate a decent server capacity requirement prior to launch; or at least expand capacity shortly after launch once 'real world' load was seen.
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Senior Member
Hi all, I turned fusion off for this reason last night,
I have 360 & it did this over & over for about 1.5hrs before i got fed up of it and switched it off, i watched you tube after and NO buffering occured at all.
hope you can sort it out.
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Senior Member
I don't play xbox or PS4, but for PC beta I couldn't connect/post times until I opened certain ports on my router, and I have a feeling this might be the case for some of those connection problems even for consoles.
https://support.ubi.com/en-US/FAQ.as...0000000ee4cCAA
Trials Fusion Game Ports
TCP: 443
UDP: 21135, 21140, 21145, 21160, 21165, 21170.
Uplay Launcher
TCP: 80, 443, 13000, 14000, 14008
This worked for me for PC, cannot confirm anything for consoles, don't even know if the ports are the same, just trying to help figure out because I see connection threads all over the forums.
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Junior Member
Its still doing it!!! such a downer at the end of a good time
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Senior Community Manager
Hi guys,
Do please remember to be contacting support directly, as advised - if you haven't already - since this maybe something they need to troubleshoot with you guys.
www.support.ubi.com
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Junior Member
OK im getting pretty pissed now, you cant even post your problem at www.support.ubi.com , there is just two generic questions , im logged in, it says log in to ask a question
My uPLay wont link, i followed the guides etc, ITS DOESNT WORK, neither does workaround
This WHOLE ubisoft mess of passwords and logging it is Ridiculously stupid
HOW HARD IS IT TO FIX YOUR LEADERBOARDS! all my other games run fine
when i go to Track Central and choose Featured , Uplay recommended , Redlynx picks, it will say NO TRACKS,Top rated Weekly works tho
Help me you support people, this is a joke
EDIT ok i can now summit a problem report
BUT.... IT DOESNT EVEN WORK OMG !!!!!!!!!!!!! now its taking me straight to FAQ once i send report