1. #1

    Lost all my save data!!!!!! [Solved?]

    I was playing trials last night (Xbone) when the server troubles started, leaderboards wouldn't load, ghosts would sometimes load and track times would only sometimes be saved.
    I spent about an hour or so trying to beat a friend at one track and when i finally did it said it couldn't connect to Ubisoft servers, i retried a few times and when it still wouldn't save i quit the game and went to bed. When I started playing today everything loaded up fine but my career is now 0% when it should be 97%!!!!!!!! I have no money and no medals but friends say my times are still in the leaderboards!! What happened to all my save data? Can i get it back?
    Any helpw ould be greatly appreciated

    EDIT: I restarted from scratch and game will not save my progress! I do a few tracks and start another game up then check in my games&apps but there is No save file for trials, even uninstalled and then reinstalled but game is still broken!!!! I've contacted ubisoft support but have received the same response as here, nothing! Will any support from the support forum be forthcoming?
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  2. #2
    I can't even ask a question at ubisoft support because that isn't working either!!!! This is a joke I want my money back!
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  3. #3

    What!?

    Originally Posted by losteverything Go to original post
    I was playing trials last night (Xbone) when the server troubles started, leaderboards wouldn't load, ghosts would sometimes load and track times would only sometimes be saved.
    I spent about an hour or so trying to beat a friend at one track and when i finally did it said it couldn't connect to Ubisoft servers, i retried a few times and when it still wouldn't save i quit the game and went to bed. When I started playing today everything loaded up fine but my career is now 0% when it should be 97%!!!!!!!! I have no money and no medals but friends say my times are still in the leaderboards!! What happened to all my save data? Can i get it back?
    Any helpw ould be greatly appreciated
    I'm sorry but what the hell? stats are saved on online server so it's impossible for them to *dissappear* It's your xbox don't care what you say say your problem should be non-existant. No doubt thats why no-one from ubi is answering you
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  4. #4
    Originally Posted by xPeekaBooMx Go to original post
    I'm sorry but what the hell? stats are saved on online server so it's impossible for them to *dissappear* It's your xbox don't care what you say say your problem should be non-existant. No doubt thats why no-one from ubi is answering you
    Well it does exist! and with all server problems lately of course it is possible my data has disappeared hence the reason I'm asking for help from someone who knows what they are talking about
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  5. #5
    Anyone intelligent have any real ideas how I can get my game back to normal?
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  6. #6
    *bump* for some "support" or at the very least acknowledgement.
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  7. #7

    Originally Posted by losteverything Go to original post
    *bump* for some "support" or at the very least acknowledgement.
    damn, you're in the dark now lol looks like no-one cares. big suprise... not
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  8. #8
    Originally Posted by xPeekaBooMx Go to original post
    damn, you're in the dark now lol looks like no-one cares. big suprise... not
    You must work for Ubisoft because you are as useless as they are
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  9. #9
    It certainly appears as if something has gone wrong here. Is it possible for you to clear your cache and try redownloading the day one update to see if that has any effect? Bear in mind, I'm not tech support, just a mod, so I may not be able to offer much help. But I'll do my best to see if we can at least isolate the issue while you wait for the support team to look into the issue. Maybe with a bit of luck we'll be able to find a solution for you and have you back playing again soon.
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  10. #10

    Same

    Same situation.
    Game crashed, aftert restart I received communicate that my saves are corrupted and will be deleted. I lost all my progress. Game was bought yesterday. I will not play it from the start, I will not play it anymore - just give me my money back.
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