1. #1

    Xbox Ambassidor says Only Gold can download tracks in Xbox-360 for Fusion [INCORRECT]

    I just asked an Xbox Ambassidor about downloading tracks with a Silver account for Fusion.
    I guess I won't buy if Xbox forces me to have Gold for user tracks...
    Can anyone tell me if this is true?



    Here's the Chat:
    Remember, Xbox Community Ambassadors are NOT official Microsoft support agents; they are just friendly Xbox users, like you!

    DO NOT share any personal information with your Ambassador including:
    -Your name
    -Windows Live ID
    -Account password

    If they ask for this information, please report the Ambassador by using the "Report Abuse" button at the bottom of the chat window. Thank you.

    Please ask your Xbox question. Try to be specific so we can best match you with a Community Ambassador who can help.

    Me:
    Trials Fusion, can users download tracks with Silver Account?

    Locating Community Ambassador...

    You have been connected with Ambassador. You may begin your chat.

    Ambassador:
    Im afraid the Track Download oprtion is only available to Gold emebers as it is an online option for the game


    Me:
    Ok I won't buy it then... Make sure you let Redlynx.com know your answer (I'm sure they would be very interested)

    Ambassador:
    bye
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  2. #2
    False. I am silver and can download tracks.
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  3. #3
    Nytmair's Avatar Senior Member
    Join Date
    Mar 2014
    Posts
    3,811
    Originally Posted by uncle_jam Go to original post
    False. I am silver and can download tracks.
    Ditto.
    That "Ambassador" is wrong.
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  4. #4
    RetiredRonin's Avatar Senior Community Manager
    Join Date
    Sep 2012
    Location
    Ubisoft NC Office
    Posts
    7,343
    To be fair, Ambassadors are NOT paid Microsoft reps. They are community members who try to help out. It's unfortunate that this Ambassador was sharing incorrect information, but they work very hard for little recognition.

    Silver accounts CAN access Track Central.
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  5. #5
    Do you need gold for the online leader boards to work?
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  6. #6
    Nope.

    Gold is only required for online multiplayer.
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