Can't connect to ubisoft servers. ( xbox one ) | Forums

[BonYer]

Same for me, I'm in Spain. My friends also can't connect to ubi servers
We play with xbpx one.

We've quit the game a few hours ago, i 've tried now and same situation

We dont have multiplayer online and the game can't keep the leaderboards online on day 2. ???

big deception here!

[tweeve]

Well I was able to log in last night, but today it wont log in at all, keeps saying the same old can not connect to server please try again later.

[drwhiskey101]

So I went on to trials on a different xbox account and still cant connect to uplay BUT I can access track centeal on it while I cant with my own xbox account which is the one I also have the season pass on...

[outlawstar555]

For weeks I have not been able to connect to the uplay servers in single player in AC4. None of the tips for this issue have worked for me. I have xbox one copy. Once, and I mean just once it connected for about an hour..... I don't like or have Facebook or Twitter. Very uncool to only contact that way.... I won't make an account over a support issue. Ever hear of email? I've become very frustrated here and am hoping a ubisoft moderator sees this post. I don't have the time to contact via phone during their hours.....

[markjfarina]

I'm having the same issues. I haven't been able to log in at all since the launch day. This needs fixed!

[LUCIUSxWOLF]

Cant post to leaderboards...just says something like "you have lost connection to ubisoft servers" at the end of every track. Ive tried every bit of troubleshooting you can think of. Redownloaded game, hard reset the console, rest my modem, deleted save data, even opened up all ports manually and still nothing.

I can see my friends ghost times but obviously mine arnt being uploaded. Ive tried contacting Ubisoft on multiple occasions and they dont seem to care at all.

Theres no point in playing this game if you cant post to leaderboards, its the reason I bought it. Im going to try and call Ubisoft Australia on Monday and if there is no solution, ill be asking for my money back and never buying an Ubisoft product again...i really mean that, its not so much the bug in the game but more your lack of communication with the people that have this problem......it makes EA look like Angels.

[markjfarina]

The app won't even let me click the link for a new account. It does the exact same thing. It is like it is blocked from reaching the Ubisoft service all together. I really wish they would at least acknowledge it.

[uhh1dunno]

Northeast USA here, Xbox 360, I can't connect at all

"Cannot connect to Ubisoft servers at this time. Please try again later."

I never tried before 2 days ago....haven't been successful yet.

I could register from insdie Trials Fusion....I had to register on this site, but it still won't login and I just get the error

[Retribution]

Any word from Ubisoft when the servers will be back up? And please dont say 'Contact support.' That gets really old fast and i am 99% sure they cant do anything about it either. I just want to know the ETA of the servers fix since you guys do work with them. Hope thats not too much to ask of you devs!

[D2Dahaka]

My status:

360: Generally fine. I haven't bought a Season pass as of yet.

X1: Can access Uplay fine from both dash and in game. Can see leaderboards, play, thumbs up/down tracks in track central, but 99% of my leaderboard times don't post and I get a message saying I've lost connection to Ubi servers. Been like that since day one with no change. Season Pass redeemed and detected ok.

PS4: Everything fine except season pass not detected though Im certain its a Sony issue.

PC: Generally fine and season pass detected with no issues. Game deleted itself after the first time I finished playing. Hope it doesn't do it again :lol: