Having a major issue with the Disc version of Trials Fusion on PS4 | Forums

[Nyteshade.517]

I bought the game at Gamestop and it was supposed to include the season pass and 5 items for your rider and bike (Proud Hero Outfit, Crater Hazmat Suit, Thrillseeker Rhino Helmet, Fallen Angel Bike Upgrade, Light Up The Sky Bike Upgrade). Even the booklet inside the game says that's what the code is for. I redeemed it and the PS4 says it was downloaded successfully but when I check in the game none of those items are there and there is no check mark by the season pass saying I even have it. As far as I can tell the game thinks I haven't got the season pass activated. What am I supposed to do?

[emcee]

Im having a similar issue, redeemed both codes but it doesn't show up that I have the season pass.

[sparkierjonesz]

considering the game isn't out yet i'd say thats pretty normal

[Jack_F3nn0]

I'm having the same problem also. Although i'm probably sure Ubisoft or RedLynx knows this and will probably resolve it in a few hours. I hope.

[Barrybarfly]

I would recommend submitting a ticket to the support team reagrding this issue. https://support.ubi.com/en-gb/

[Nyteshade.517]

considering the game isn't out yet i'd say thats pretty normal

The game was officially released yesterday so I have no idea why you're saying the game isn't out yet

[mcauslene]

I would recommend submitting a ticket to the support team reagrding this issue. https://support.ubi.com/en-gb/

Seems there's a fair few people having this issue. The fix should be the same for everyone, someone just needs to actually tell us what it is.

[vladiiiiiiii]

Not working for me either.

[CaptCaleaus]

Yeah I'll add my own voice to this lot. Redeemed all the various codes from the retailer. The outfits have registered correctly but the Season Pass hasn't. It's there in 'My Add-Ons' but the actual Playstation Store says it's still purchasable at £15.99 and the game doesn't seem to suggest it has worked either. On PS4 as well so hope that helps. I'll submit a ticket as well with a link to this thread.

[Mr_Shade]

Hi Guys,

Please make sure you are in contact with support directly - Barry posted the link- it's possible it could be an easy fix, however please make sure you are talking to support and they are aware you are also having the issue.

The forums, are not a dedicated Support area - since the support team might need to check some personal info with you - or - verify codes - which can't be done here.

www.support.ubi.com