1. #1

    Cannot connect to Ubisoft servers on PS4

    I have tried resetting my console multiple times, but I am currently unable to connect to the Ubisoft servers when I boot up the PS4 version of Trials Fusion.

    If it makes any difference, I cannot connect to UPlay on my PS4, either. Though I can connect to UPlay just fine on my PC.
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  2. #2
    Mr_Shade's Avatar Senior Community Manager
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    Hi,

    Please contact support directly: www.support.ubi.com - that will allow them to investigate.
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  3. #3
    morrillo's Avatar Senior Member
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    Uplay...what more can I say? I don't even have the game until tomorrow and already I am dreading Uplay...
    Hope you get yours sorted, it might be busy servers?
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  4. #4
    Mr_Shade's Avatar Senior Community Manager
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    Originally Posted by morrillo Go to original post
    Uplay...what more can I say? I don't even have the game until tomorrow and already I am dreading Uplay...
    Hope you get yours sorted, it might be busy servers?
    Uplay normally works fine.

    The Xbox One version is up and running - hopefully this is nothing major [not a local issue] and just the servers are not currently online - which will be corrected for release.


    Uplay is used on all Ubisoft titles - and mostly without a hitch.


    It's possible that people getting the game early, caught out the guys controlling the servers
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  5. #5
    I have seen news saying that the PS4 server issues have been resolved. Hopefully this is the case and you guys can now access the Uplay login as well.
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  6. #6
    I am able to connect to the Ubisoft PS4 servers now.

    But still no luck getting into PS4 UPlay.
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  7. #7
    Same problem here UPlay no go but servers work.
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  8. #8
    I just spent the last hour trying to connect to ubisoft servers with little luck. and when i finally got a connection, it'd take about 30 seconds to 1 minutes to save my times. oh and no luck connecting to uplay either :/ i hope it gets fixed soon...
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  9. #9

    Same here

    Cannot connect to Ubisoft servers at this time. Please try again later.
    That's what I get when I try to log in to Uplay or view leaderboards or anything like that.


    On an ipad right now, support.ubi.com won't let me submit a problem report, the submit button doesn't work.
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  10. #10
    I had connecting problems too. I kep getting in by being persistent. Just keep trying. Try a few times, then wait five minutes, try some more, repeat...
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