1. #1

    Unable to log into Uplay on PS4

    I need some help I try and log into the servers and it says "The Uplay server is unavailable right now. Try again later." I have been trying for the last hour and its not working.
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  2. #2
    unfortunately there isn't really a work around
    I could only tell you to hang it out...after all...there are people like me who don't get it until tomorrow.
    HOW'D YOU THINK I FEEL?!?!?!
    lol
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  3. #3
    I am enjoying the tracks right now. But I will go back and do them again once the servers are working since I want my scores to be posted to the leaderboards and compare them with friends.
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  4. #4
    I had the same issue, but went to Step Into the Light and it prompted me for an update. After that I could log in. All is well here.
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  5. #5
    I have tried resetting the game multiple times and I even deleted and downloaded it again and it still will not let me sign in. Just gives me an error message,
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  6. #6
    Is there an official support part on these forums because I have sent messages to Ubisoft customer support 5 hours ago and no reply.
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  7. #7
    Originally Posted by xSCARFACEIIII Go to original post
    Is there an official support part on these forums because I have sent messages to Ubisoft customer support 5 hours ago and no reply.
    Same here dude. I find it annoying how there needs to be an extra layer of DRM, especially for the PS4 where there's clearly no exploits or hacks. I redeemed my season pass code from the box, it downloaded something but none of the bonus items even show up and it is also not showing that I have the season pass.
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  8. #8
    I bought the digital bundle with the season pass and pre order bonus and its asking to buy the season pass again in the game and none of my items are here. Not being able to sign into the Uplay might have something to do with it also.
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  9. #9
    same here too, i preordered digital on PS4 and DL'd last night and still haven't been able to connect to the ubi servers, not showing i have the season pass, but i did get the hazmat suit
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  10. #10
    Mr_Shade's Avatar Senior Community Manager
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    Originally Posted by xSCARFACEIIII Go to original post
    Is there an official support part on these forums because I have sent messages to Ubisoft customer support 5 hours ago and no reply.
    Hi,

    The forums are not an official support avenue - the team may post suggestions here, but some issues might need you to contact them directly on the support site, since they may need information which is not suitable for sharing in public.

    Support can take upto 48 hours to reply - though they are normally quicker - please allow them time to get to your request - or - you can call them:

    http://www.ubi.com/US/Support/InternationalSupport.aspx



    Is this the first Uplay title you have played? - if so, it might mean something on your router is blocking the required ports, so support should be able to help further.

    Please do update your tickets - if you have found new issues, such as the season pass not displaying.
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