Purchased Starter Pack - Purchase failed by still charged. | Forums

[TheBrownie117]

How do you attach something in a PM?

I do not know how either since whenever I type in the file name into the insert image section it doesn't work.

(EDIT- No longer an issue, sent the image)

[morrillo]

I do not know how either since whenever I type in the file name into the insert image section it doesn't work.

(EDIT- No longer an issue, sent the image)

Where did you send it please? This is all very tiresome...I am about to delete this game

[TheBrownie117]

Where did you send it please? This is all very tiresome...I am about to delete this game

I am too my friend, it's taking them a long time to respond. Just click his name and send a private message, I uploaded an image to imgur and just sent the link.

[TheBrownie117]

Hello Riders,

We are sorry to hear that you didn't get the items after purchasing the starter pack. We would be happy to grant the items to you, would just need the purchase receipt you received from Apple after the transaction was complete. It would be helpful if you could message it to us.

Can we please get this sorted out quicker, I sent you the image 12 hours ago and I need to know if I will have to purchase the pack again.

EDIT I received the coins and diamonds now, Thanks. The other issue is outstanding related to the Tango, I assume this is still outstanding for you as well morrilo.

[morrillo]

Got my stuff also, thanks for sorting.

[noobaroniNcheez]

I'm trying to purchase this but every time it tells me that it failed. I've tried using my card, I tried switching my payment method to paypal.. still not working.

[CptBlack2007]

I have just had the same thing happen. Bought the starter pack and the money has been taken but the in app purchase said failed.

[morrillo]

I would wait for purchasing, clearly they need to fix this annoying bug, and the bug that quits the game unless you use airplane mode: incredibly annoying *angrysmiley*

[Deagle]

I have also got charged twice, but so far I only have one receipt, but in my bank account it shows that I paid two times. Even though it is not much, but I would like to get my money back. When I'll receive a 2nd receipt, I will send you a PM.

[Richieburner]

Upload pictures online using a site like photobucket or imageshack.


Side note: Will the "starter pack" be coming back? I was going to spend the $2.99 to get the cool red bike, but it's no longer available in the store.

Am I rigt in thinking my Tango should've had a nice new paint job with the starter pack cos I certainly didn't, it is still blue.