1. #21
    newrider14's Avatar Trials Developer
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    Apr 2014
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    72

    Crash Issue

    Hello Riders,

    We are investigating the crash issue and the fix for this will be available in the next update. However, we are also trying to fix it through the tool we have at our disposal. We will keep you posted on this.

    Sorry for the inconvenience.

    Thanks!
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  2. #22

    same problem

    same problem here, tried two different devices, airplane mode, reinstalling, nothing works, everytime the game tries to download my savegame, it automatically crashes and cannot be launched again....
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  3. #23
    This has been happening to me too. What I try to do is turn my phone all the way off. If that does not work I usually just wait like 30 mins to start it back up
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  4. #24

    so?

    what kind of "support" is this, tried everything, restarted phone, reinstalled, ipad and iphone, the game cannot reload my savegame...
    could you at least offer some kind of information regarding this problem?
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  5. #25

    status on the bug?

    Originally Posted by sandpuppy Go to original post
    what kind of "support" is this, tried everything, restarted phone, reinstalled, ipad and iphone, the game cannot reload my savegame...
    could you at least offer some kind of information regarding this problem?
    Just like sandpuppy, I tried every possible solution I found. But as soon as I try to load the savegame from the servers I'm screwed again.
    I would like some additional information about this bug too..
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  6. #26
    newrider14's Avatar Trials Developer
    Join Date
    Apr 2014
    Posts
    72
    Hi,

    Sorry to hear about the issues you are facing. Could you please try deleting and re-installing the app? You can download all your progress back after connecting to Uplay.

    Hope this helps.

    Thanks!
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  7. #27

    Originally Posted by newrider14 Go to original post
    Hi,

    Sorry to hear about the issues you are facing. Could you please try deleting and re-installing the app? You can download all your progress back after connecting to Uplay.

    Hope this helps.

    Thanks!
    I did this several times, without any luck..
    I can just play the first 3 levels until I'm at the town where I can connect to Uplay.
    When I want to load my old save it just crashes and from this point I'm in the 'crash-loop' again.
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  8. #28
    Same here. After loading the savegame from uplay, the game crashes. I am at. Level 17 and the last thing, I did,was accepting a new mission from this "Map" Guy. Since then, the game crashes at start.
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  9. #29
    Same here. I've reinstalled twice now. I can get my progress to download and play for a bit, but then it crashes again.

    Please help.
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  10. #30
    Originally Posted by PrivateError Go to original post
    Same here. After loading the savegame from uplay, the game crashes.
    Same here. Fix, please!
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