1. #1
    D2Dahaka's Avatar Senior Member
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    Track Central issues

    All the new trials tracks have 1 star and are not indicating rating average or download count just when I released a new one
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  2. #2

    Re: Track Central broken?

    Yeah same for me it sucks, and it's never happened before ..
    Since yesterday evening (French time) no more tracks do not take the votes and the number of download account ..

    There was a problem? And if so when will it be fixed?
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  3. #3

    Re: Track Central broken?

    Originally Posted by Ben3601
    Yeah same for me it sucks, and it's never happened before ..
    Since yesterday evening (French time) no more tracks do not take the votes and the number of download account ..

    There was a problem? And if so when will it be fixed?
    Its happened a TON of times in the past. All ratings will be recorded and applied as soon as TC updates at some point. How long that takes can vary, but it will all be recorded on the servers even if they arent actually shown immediately.
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  4. #4

    Re: Track Central broken?

    Originally Posted by Barrybarfly
    Originally Posted by Ben3601
    Yeah same for me it sucks, and it's never happened before ..
    Since yesterday evening (French time) no more tracks do not take the votes and the number of download account ..

    There was a problem? And if so when will it be fixed?
    Its happened a TON of times in the past. All ratings will be recorded and applied as soon as TC updates at some point. How long that takes can vary, but it will all be recorded on the servers even if they arent actually shown immediately.
    if it happened it was not so long, I play every day around 3 hours or more since the day it came out and I had never seen before it.
    brief, I expect we'll see, thank you for expliquations
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  5. #5
    RetiredRonin's Avatar Senior Community Manager
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    Re: Track Central broken?

    This actually occurred once for almost a week straight. As Barry said, the stats are still being recorded, they just are not being displayed correctly.
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  6. #6
    D2Dahaka's Avatar Senior Member
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    Re: Track Central broken?

    Originally Posted by ShiftySamurai
    This actually occurred once for almost a week straight. As Barry said, the stats are still being recorded, they just are not being displayed correctly.
    Thanks for replying Shifty

    I'm not too worried about the stats, just more disappointed it cant make the 48 hour feeds (or in the worst the highest rated this week) and get barely played by anyone

    Worst case scenario i'll tweak and re-release at a later date if it totally bombs.
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  7. #7

    Voting system down, it does affect tracks.

    Hi.
    I have been enjoying a few friends tracks recently but the voting system is down again which is a shame. This used to happen often when there wre thousands of people playing but now there are a select few and it is still happening.
    My question is to Red lynx, do you have any controll over this as in can it be predicted?
    On this occasion it has been compromised for nearly 24hrs ( just from what I've seen ) and I just wanted to know if it were due to maintenance or some other event that can be predicted so people don't upload hours of work and get faced with this.
    I'm not having a go, I would just like to know if this can be predicted....this is one of the longest times I have seen the system down for.
    Thanks for your help.
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  8. #8

    Re: Voting system down, can it be predicted?

    No it can't be predicted. The longest its been down is around one week. All the data is recorded and stored on the servers and will be displayed as soon as its back to normal functionality, which will of course happen as soon as possible.
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  9. #9

    Re: Voting system down, can it be predicted?

    ... But it still ruins any highest in 48hrs hopes
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  10. #10

    Re: Voting system down, can it be predicted?

    Originally Posted by Cruelty976
    ... But it still ruins any highest in 48hrs hopes
    Depends if its down for 48hrs or not. Plus there's always highest rated of the week.
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