1. #21
    JonneHu's Avatar Trials Developer
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    Mar 2014
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    Re: It's gone again. (Heroz HD broken again?)

    We are aware of this issue and I have sent message about this onwards. Just posting so that you know
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  2. #22

    Re: It's gone again. (Heroz HD broken again?)

    Originally Posted by ShiftySamurai
    Originally Posted by RookyJ
    This happened the same exact way, with 3 different airport UNsecured wifi's. The game would load...but then immediately crash and close. iPhone 5, 6.1.4
    I don't know if the team has seen this kind of info before, so thank you.

    Is it working through the cellular/3g/4g networks, but not through WiFi? Most unsecured WiFi hotspots at airports need you to agree to terms and conditions before accessing the internet, can you try WiFi at a network that you know does not have that step (home network)?
    For me, it DID work perfectly when I was on 4g/LTE networks.....and it was only when hopping onto a airport hotspot. I did accept the Terms of Service while I was in Laguardia I believe, but it still didn't work. At the other airports I don't recall any Terms of Service...in fact what I was trying to get on may not have even been the airports wifi...but some "other" unsecured wifi.

    All I can say for sure...is with or without any Terms of Service......while hopping on an UNsecured wifi at these various airports....it would almost instantly crash and close after the boot screen. I HAVE used the game at my gym (which worked fine)....that was also UNsecured. I don't know the differences in the wifi routers/hotspots themselves beyond what I've mentioned.

    Maybe someone can take a trip to a local airport with their phone and see what happens??
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  3. #23

    Re: It's gone again. (Heroz HD broken again?)

    Thank your for that post JonneHu! We who are without Properly working Heroz appreciate it.
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  4. #24

    Re: It's gone again. (Heroz HD broken again?)

    As we are all having problems at the same time in different countries it would point to a problem occurring at or after the point that our connection hits redlynx servers right?
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  5. #25

    Re: It's gone again. (Heroz HD broken again?)

    I'm on an iPhone 4 with iOS 6.1.3. 1000 Heroz crashes to the home screen at the RedLynx (a Ubisoft studio) logo with wifi, and at the 1000 Heroz logo with 3G.
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  6. #26

    Re: It's gone again. (Heroz HD broken again?)

    I just got it back! Yay. Thanks
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  7. #27

    Re: It's gone again. (Heroz HD broken again?)

    Same here! Heroz HD is back online for me. Thanks to whoever put things right.
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  8. #28
    JonneHu's Avatar Trials Developer
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    Mar 2014
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    Re: It's gone again. (Heroz HD broken again?)

    Problem should be now fixed like some of you already noticed Thanks for your reports and help!
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  9. #29

    Re: It's gone again. (Heroz HD broken again?)

    Originally Posted by JonneHu
    Problem should be now fixed like some of you already noticed Thanks for your reports and help!
    Now you have to know that my curiosity is definitely peeked, wondering if the solution was resolved with a little help from my feedback about the airport wifi's?? Regardless...I'm glad that its up again, and everyone ( I think ) gets to once again, enjoy competing.
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  10. #30
    JonneHu's Avatar Trials Developer
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    Re: It's gone again. (Heroz HD broken again?)

    Originally Posted by RookyJ
    Now you have to know that my curiosity is definitely peeked, wondering if the solution was resolved with a little help from my feedback about the airport wifi's?? Regardless...I'm glad that its up again, and everyone ( I think ) gets to once again, enjoy competing.
    Unfortunately (or fortunately?) problem wasn't with that.
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