Originally Posted by CannibalShogun
The short answer is because we don't have a direct answer, the answer I gave is about as direct as I can give at the moment, unfortunately. As I stated we have devs looking into the issues, but as Shifty and I both pointed out, if we can't recreate it we can't do much to fix it, and that is our current situation. I can't say whether or not a patch is coming if I don't know, but we still have devs looking into issues, and we are doing our very best to make more fixes. We've asked many times for players to submit details on their issues, but unfortunately you guys that actually do this are very rare. We haven't gotten enough reports and many of them have been special cases, like using parallels.
That being said we thank you very much for submitting your details. We appreciate very much the fans who have been taking the time to supply details on the issues they are experiencing. Anything you send to the support e-mail is read by somebody on the dev team and used to try and correct issues. As I said, we would like to be able to release another patch but at this point we need that information to do so.