1. #1

    Still haven't got the pre order bonuses...

    I messaged shifty I see he is online alot too and I got a reply he said that he would re send me my confirmation email with my activation code. Never got the email messaged him a few more times and he never replied. Its been weeks and I still haven't got my pre order bonuses...this is garbage its a shame because the game is really great but I pre ordered off uplay for a reason and that was for ALL the pre order bonuses and I haven't got a single one...
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  2. #2
    RetiredRonin's Avatar Senior Community Manager
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    Re: Still haven't got the pre order bonuses...

    It's been since Friday evening that you asked. Unfortunately, I can not resend your email (as I do not have access), I have to wait for Ubisoft Support to be in the office. They had already left by the time I received your account info, and they are not expected to be in the office today for another hour an 15 minutes.

    Also, I understood from one of your PMs that you had found your email with the key. Is that not the case?
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  3. #3
    TheBlazeJp's Avatar Senior Member
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    Re: Still haven't got the pre order bonuses...

    Originally Posted by ShiftySamurai
    It's been since Friday evening that you asked. Unfortunately, I can not resend your email (as I do not have access), I have to wait for Ubisoft Support to be in the office. They had already left by the time I received your account info, and they are not expected to be in the office today for another hour an 15 minutes.

    Also, I understood from one of your PMs that you had found your email with the key. Is that not the case?
    Shifty did you read my message I sent you about my codes?
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  4. #4
    RetiredRonin's Avatar Senior Community Manager
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    Re: Still haven't got the pre order bonuses...

    I did, Im looking into the possibility that there is an issue as you used Steam and Uplay codes in the same install.

    As you are probably aware this is a rather unique issue. I have all preorder bonuses through Steam, but only because I entered a test Uplay code into the Steam versions activation option. (So I am also using 2 codes).
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  5. #5

    Re: Still haven't got the pre order bonuses...

    Originally Posted by ShiftySamurai
    It's been since Friday evening that you asked. Unfortunately, I can not resend your email (as I do not have access), I have to wait for Ubisoft Support to be in the office. They had already left by the time I received your account info, and they are not expected to be in the office today for another hour an 15 minutes.

    Also, I understood from one of your PMs that you had found your email with the key. Is that not the case?
    Yes yes I found the code I sent it to you btw because I wasn't able to use the code it said it was already in use so I sent you my activation code and my Uplay Username I hope I didn't screw up the code.
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