1. #1

    Can I get a refund?

    So now I know my computer cannot run Trials because my computer's video card is garbage. So what do I do? Can I get my money back from Steam, or not?
    Share this post

  2. #2

    Re: Can I get a refund?

    I can just tell you from experience that usually game companies can't help you with this, you'll have to contact the site you bought it from.
    Share this post

  3. #3

    Re: Can I get a refund?

    steam will usually help you get a refund one time. but only once.
    Share this post

  4. #4

    Re: Can I get a refund?

    I'm not sure where you would stand in terms of a refund. Technically it is your responsibility to ensure your machine is capable of running a game/program that you buy. But I may be wrong, I'm not a PC gamer anymore.
    Share this post

  5. #5

    Re: Can I get a refund?

    Originally Posted by Barrybarfly
    I'm not sure where you would stand in terms of a refund. Technically it is your responsibility to ensure your machine is capable of running a game/program that you buy. But I may be wrong, I'm not a PC gamer anymore.
    Unless Steam for some reason decides to be generous with their policies, refund is a no-go. As Barry said, the consumer is responsible for making sure that the product runs on his hardware before purchase
    Share this post

  6. #6
    iStriide's Avatar Senior Member
    Join Date
    Mar 2014
    Location
    Statesbura, Gajia
    Posts
    833

    Re: Can I get a refund?

    Most people can't run this game properly. It just lags for most people. As of right you need like a $300 graphics card just to play it with no lag.
    Share this post

  7. #7

    Re: Can I get a refund?

    Steam don't usually do refunds, however if you explain the situation and keep bugging them it usually works - remember that usually the first two emails you get back from them are automatic!
    Share this post

  8. #8

    Re: Can I get a refund?

    Originally Posted by iStriide
    Most people can't run this game properly. It just lags for most people. As of right you need like a $300 graphics card just to play it with no lag.
    Wrong, most people can't even run this on 300$ card. How ironic that xbox 360 costs like 150$ these days...
    Share this post

  9. #9

    Re: Can I get a refund?

    Originally Posted by rutkula
    Originally Posted by iStriide
    Most people can't run this game properly. It just lags for most people. As of right you need like a $300 graphics card just to play it with no lag.
    Wrong, most people can't even run this on 300$ card. How ironic that xbox 360 costs like 150$ these days...

    Wrong .... u obviously haven't read the support forum for the 360
    Share this post

  10. #10
    JonneHu's Avatar Trials Developer
    Join Date
    Mar 2014
    Posts
    117

    Re: Can I get a refund?

    I moved this to PC support section since it was in XBLA support.
    Share this post