Just moved my computer around. Replugged it back in, started it up, and went straight onto trials. Had no medals. Did save fix listen in known issues, turned off cloud sync, and I was missing over 200 medals. Turned cloud sync back on, I have zero medals, help?
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Senior Member
Unfortunately, I'm unable to suggest anything to help you. As most of the guys are out of the office over the weekend, I would suggest you reply to this topic on Monday and hopefully someone may be able to help you out. I appreciate that will mean a frustrating weekend for you and wish I could do more to help you.
Senior Community Manager
Howdy yorf,
What platform are you playing on (steam or Uplay)? Were you connected to the internet the last time you played (for cloud to sync)? If you have tried the fix mentioned in another thread, that is currently the only help I am able to offer.
I'll be able to ask about it on Monday, and I will make sure to make a report on it. I know that doesn't help you much in the meantime, and I apologize for that.
I understand. I'm playing on steam. Though it opens it up through uplay regardless. I was connected to the internet for sure. Consistently connected through a wired connection. At this point i'd just like a refund. Idunno.
Senior Member
Does the above work?Missing/Lost Game Save visit Save Deleted thread
Missing/Lost Game Save - Some players have lost their save file after a recent game update
Workaround: Go to : C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames\xxxx-xxxxx-xxxxx-xxxxx-xxxxx
or: C:\Users\(username)\Documents\Ubisoft\Trials Evolution Gold Edition\SavedGames
or: C:\Users\<username>\AppData\Local\Ubisoft Game Launcher\savegames\
Find your old saves in the "262" folder. Move them into the "78" folder and it should do the trick. And disable the Uplay Save Cloud in the UPlay settings until issue is resolved.
I listed in the OP that I tried the save fix. Thank you though.
