1. #1

    Trials not updating and no pre-order bonuses.

    as the title stated, my trials will not update past 1.0.0, it is bought through the U-play website a good month before the release. (still within the beta phase). and i dont have any of the pre-order content either.
    here is the things ive tried:
    enabling Trials and Uplay client through the firewall.
    inserting the serial key from the email.
    re-installing trials, not once but twice.
    still nothing. when i insert the key it tells me its mistyped or already activated.
    my operative system is windows 8 64bit
    Share this post

  2. #2
    RetiredRonin's Avatar Senior Community Manager
    Join Date
    Sep 2012
    Location
    Ubisoft NC Office
    Posts
    7,343

    Re: Trials not updating and no pre-order bonuses.

    Can you try launching the game from the executable (not in Uplay) with administrative rights?

    c:\Program Files (x86)\Ubisoft\Trials Evolution Gold Edition\datapack\Trials_Launcher.exe
    Share this post

  3. #3

    Re: Trials not updating and no pre-order bonuses.

    hi shifty.
    i just tried. and it seems to be downloading a pretty big update.
    so i guess that worked

    hopefully this will enable the pre-order content too.
    in any case, many thanks for the tip
    Share this post

  4. #4
    RetiredRonin's Avatar Senior Community Manager
    Join Date
    Sep 2012
    Location
    Ubisoft NC Office
    Posts
    7,343

    Re: Trials not updating and no pre-order bonuses.

    That's why I'm here.
    Share this post

  5. #5

    Re: Trials not updating and no pre-order bonuses.

    I did this, as i had the same issues, however once it finished updating I'm on 1.0.2 however I di not get any of my preorder bonuses, which is pretty upsetting
    I have played since day 1 of the beta. All my achievements also state this fact.
    Share this post

  6. #6

    Re: Trials not updating and no pre-order bonuses.

    So I had to dig around and find a manual 1.02 patch, but I noticed I don't have Trials_Launcher.exe in my /datapack folder, just Trials_FMX.exe. Is that because I skipped 1.01?
    Share this post

  7. #7

    Re: Trials not updating and no pre-order bonuses.

    For me me it was in one directory up.

    C:\Program Files (x86)\Ubisoft\Trials Evolution Gold Edition\Trials_Launcher.exe
    Share this post

  8. #8

    Re: Trials not updating and no pre-order bonuses.

    Originally Posted by ShiftySamurai
    Can you try launching the game from the executable (not in Uplay) with administrative rights?

    c:\Program Files (x86)\Ubisoft\Trials Evolution Gold Edition\datapack\Trials_Launcher.exe
    That worked! Finally. Thanks. got me gold bike now
    Share this post

  9. #9
    RetiredRonin's Avatar Senior Community Manager
    Join Date
    Sep 2012
    Location
    Ubisoft NC Office
    Posts
    7,343

    Re: Trials not updating and no pre-order bonuses.

    Originally Posted by usshadowop
    For me me it was in one directory up.

    C:\Program Files (x86)\Ubisoft\Trials Evolution Gold Edition\Trials_Launcher.exe
    Good call! I am running the Steam version, so I occasionally have to try to use my brain to remember where these files are...

    I'm not always right.
    Share this post

  10. #10

    Re: Trials not updating and no pre-order bonuses.

    Any idea why uplay doesn't auto download the updates? But of a hassle having to launch the game directly to get updates.
    Share this post