1. #1
    Just_Shogun's Avatar Community Developer
    Join Date
    Jan 2010
    Location
    Helsinki
    Posts
    665

    [Bug Reports] Menu Sections/Options/Leaderboards/Achievement

    Please report issues pertaining to Menu Sections/Options/Leaderboards/Achievements here using the format that follows. We will be getting many reports during the beta so we will not always be able to reply to individual posts but we will be monitoring these threads and passing any useful information along to the appropriate team members. Thanks for your help during the beta

    KNOWN ISSUES
    Post Race/Leaderboard/Replay Updating Time
    - many users have noted a long pause when setting a new record on a track as well as incorrect replays for even longer after the time has properly been updated. This issue is being looked into with a high priority for resolution before launch.
    Using B or Back Button to cancel during the "Please Reconnect" screen causes a crash

    Ideal Reporting Format:

    Summary:
    Describe in a couple sentences what happened.

    Steps to Reproduce:
    Include a step-by-step instruction on how to reproduce the issue.

    Frequency:
    How many times out of how many attempts were you able to reproduce the issue?

    System Specs:
    Your hardware set-up is very important to us for identifying issues as many issues seem to relate to different hardware components or configuration so be as detailed as you can whith your system specs.
    If you can please provide a DxDiag file from DirectX Diagnostic Tool. You can do this by pressing the windows button > Search for "dxdiag" by using the search bar > Open the dxdiag.exe > In DirectX Diagnostic Tool, press "Save All Information..." and save the DxDiag.txt file to your computer > Attach the DxDiag.txt content to the report.

    Example:
    Private MP: Crash when trying to play Archipelago

    When I host a match with 3 players and Archipelago as the first track, the game always crashes for everyone in the loading screen after I have started the match. I haven't been able to try this with more than 3 players though.

    Steps to Reproduce:

    -Invite other players to a private match.
    -Choose Archipelago as the first track.
    -Press Start and observe if the game crashes in the loading screen.

    Frequency: 3/3

    System Specs:
    i5 3.2GHz processor
    4GB RAM
    Win 7 64bit
    Nvidia GeForce GT545
    *dxdiag file or content in quote* (link to dxdiag file is best if possible)
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  2. #2
    Just_Shogun's Avatar Community Developer
    Join Date
    Jan 2010
    Location
    Helsinki
    Posts
    665

    [Bug Reports] Menu Sections/Options/Leaderboards/Achievement

    Please report issues pertaining to Menu Sections/Options/Leaderboards/Achievements here using the format that follows. We will be getting many reports during the beta so we will not always be able to reply to individual posts but we will be monitoring these threads and passing any useful information along to the appropriate team members. Thanks for your help during the beta

    KNOWN ISSUES
    Post Race/Leaderboard/Replay Updating Time
    - many users have noted a long pause when setting a new record on a track as well as incorrect replays for even longer after the time has properly been updated. This issue is being looked into with a high priority for resolution before launch.
    Using B or Back Button to cancel during the "Please Reconnect" screen causes a crash

    Ideal Reporting Format:

    Summary:
    Describe in a couple sentences what happened.

    Steps to Reproduce:
    Include a step-by-step instruction on how to reproduce the issue.

    Frequency:
    How many times out of how many attempts were you able to reproduce the issue?

    System Specs:
    Your hardware set-up is very important to us for identifying issues as many issues seem to relate to different hardware components or configuration so be as detailed as you can whith your system specs.
    If you can please provide a DxDiag file from DirectX Diagnostic Tool. You can do this by pressing the windows button > Search for "dxdiag" by using the search bar > Open the dxdiag.exe > In DirectX Diagnostic Tool, press "Save All Information..." and save the DxDiag.txt file to your computer > Attach the DxDiag.txt content to the report.

    Example:
    Private MP: Crash when trying to play Archipelago

    When I host a match with 3 players and Archipelago as the first track, the game always crashes for everyone in the loading screen after I have started the match. I haven't been able to try this with more than 3 players though.

    Steps to Reproduce:

    -Invite other players to a private match.
    -Choose Archipelago as the first track.
    -Press Start and observe if the game crashes in the loading screen.

    Frequency: 3/3

    System Specs:
    i5 3.2GHz processor
    4GB RAM
    Win 7 64bit
    Nvidia GeForce GT545
    *dxdiag file or content in quote* (link to dxdiag file is best if possible)
    Share this post

  3. #3

    Re: [Bug Reports] Menu Sections/Options/Leaderboards/Achieve

    ok so i will be the first to report here :

    Summary:
    in editor i have problem with default keyboard. french version of the game and i use AZERTY keyboards.
    i need to scroll map with "zqsd" but he want i do it with "wasd". i don't found possibility to change that.
    up and down with "AE" instead of "QE"

    Steps to Reproduce:
    nothing special to do just launch editor to have this problem.

    Frequency:

    always

    System Specs:
    don't think it's important for this kind of problem cause it will be a minor change i think. my keyboard is a cyborg.
    Share this post

  4. #4

    Re: [Bug Reports] Menu Sections/Options/Leaderboards/Achieve

    There are too many "button presses" between races.

    Can there not be a "Next track" button which takes you straight into the next track?
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  5. #5

    Re: [Bug Reports] Menu Sections/Options/Leaderboards/Achieve

    My xbox 360 controller for PC behaves like a digital button (triggers for throttle/brake). I would like to feather the gas sometimes but it's either full-on or nothing. I can calibrate the controller successfully in the control panel and the triggers work analog in other games.
    Any help would be appreciated.
    *update* When choosing a helmet colour, all triggers behave as they should (analog). Odd that it's either full throttle or nothing for the triggers in game.

    Windows 8 64
    i7 4.0Ghz processor
    8gb ram
    GeForce 580GTX
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  6. #6

    Re: [Bug Reports] Menu Sections/Options/Leaderboards/Achieve

    Is it just me or are most of the leaderboards incorrect?

    I mean I`m seeing ppl that apparently have a better time or a better distance etc than me but on checking there replay there slower or less of a distance

    whats up with that?
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  7. #7

    Re: [Bug Reports] Menu Sections/Options/Leaderboards/Achieve

    My tack times aren't showing up on the leaderboard.. It just says "Could not retrieve scores from the server" or something.. any help?
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  8. #8

    Re: [Bug Reports] Menu Sections/Options/Leaderboards/Achieve

    There is a leaderboard bug where it takes about 15 min for a score to appear on the leaderboards.
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  9. #9

    Re: [Bug Reports] Menu Sections/Options/Leaderboards/Achieve

    Originally Posted by N7Noob
    My tack times aren't showing up on the leaderboard.. It just says "Could not retrieve scores from the server" or something.. any help?
    you need to wait about 15-25 min
    Share this post

  10. #10

    Re: [Bug Reports] Menu Sections/Options/Leaderboards/Achieve

    Summary:
    Saving post-race will last up to 2 minutes and Cancel is usually not available. When I beat a new track, I have to wait anywhere from 30 seconds to 2 minutes before I can continue playing. Sometimes the (B) Cancel prompt allows me to cancel the procedure (though I have no idea whether that means my scores will be stored locally and synced later or they're lost forever), but more often than not, it doesn't show up and I have to sit there, go and grab a drink, come back, wait some more and then go to the next track.

    Steps to Reproduce:
    Start the game, go to Single Player, hit up any track and finish it. The Saving.. part will last ages.

    Frequency:
    It seems to happen 95% of the time only don't say 100 cause my memory may fail me) on a track I have no beaten before.
    The cancel prompt seems to like appearing when I've finished the track before. (edit, I take this back, Ive just gotten it on a fresh run on a new track while waiting for the saving) (edit 2: I had enough time to alt-tab out, open FF, find this post, write that edit and come back.. still not done saving)
    Edit 3: the cancel prompt may not always appear, but hitting B without a prompt luckily still gives me the option to Play offline, which seems to save my scores anyway. So the workaround is to just always hit B when it's saving, and only when I feel like quitting the game to let it finish once for peace of mind.

    System Specs:
    Core i7 2.8Ghz
    6 GB RAM
    Win7 64 bit
    ATI Radeon 6950

    I am connected directly to my Cisco cable modem (which is also a router with a DMZ enabled on my PC's local IP).

    I don't see an attach button for my dxdiag and Im unable to easily put it online somewhere. I will find a way if you deem it could be of assistance.
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  11. #11
    TheBlazeJp's Avatar Senior Member
    Join Date
    Apr 2013
    Posts
    1,261

    Re: [Bug Reports] Menu Sections/Options/Leaderboards/Achieve

    The wait time when posting records to leaderboards

    "New personal record"
    Saving......

    For about 2 minutes per track

    Specs:
    It shoudln't matter, this issue is the same for all
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