1. #1

    New trials is all 1* again

    Yet again, the ratings arent updating properly in the new trials feed and everything in their is one start with no chance of getting into the 48hr feed until it updates. Might be nice to see that happen pretty soon, otherwise a bunch of people could miss the feed and start complaining baout it and re-releasing everything a 2nd time. That is of course assuming that once it updates it has recorded the ratings anyway.

    Any idea as to what causes this? What can be implemented to prvent it? And how long it is likely to take to update/be corrected?
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  2. #2

    Re: New trials is all 1* again

    And again. And still no answers....
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  3. #3

    Re: New trials is all 1* again

    Well, its now been broken for 12hours. No tracks are having their ratings updated. Hopefully Monday morning will bring an answer, once everyone is back in the office......
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  4. #4

    Re: New trials is all 1* again

    Well, still not working correctly and still no answer from anyone. This is really disappointing, even a simple "we are looking into it" would be appreciated. But it seems like you are trying to ignore the problem and hope it goes away. Seems like players are more likely to go away than a persistent issue with the rating system not updating.....
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  5. #5

    Re: New trials is all 1* again

    Originally Posted by Barrybarfly
    Well, still not working correctly and still no answer from anyone. This is really disappointing, even a simple "we are looking into it" would be appreciated. But it seems like you are trying to ignore the problem and hope it goes away. Seems like players are more likely to go away than a persistent issue with the rating system not updating.....
    Unfortuantly i find that it does work .... but only get show visually after 48h, which is a bit if a bugger as i tend to get messages sent to me like " nice track mate but wow only 18 ratings, why? "

    If people are noticing this when they go into TC, they can only have the resonable thought "why is no-one" rating this track, there must be something wrong with it?" Thus hurting the chances of the track actually getting d/l`ed in the first place.

    I do find it amazing that i can watch live tv via my xbox(realtime), send messages via xbox that arrive straight away to people on the otherside of the world(realtime), play a game from 1983 ( track n field ) which updates its LB`s immediatly(realtime) ... but my custom track details on TC are not in realtime??? Crazy !!!

    This is more than likeley an issuse that Microsoft are causing due to poor server maintainence, but Red Lynx should be putting way way more pressure on them to sort this out!!(its only going to effect yourself in the long run .... Think battlefield3 & EA (i lose count the amount of people who sold the game after a week only to go and buy MWF2.5) I dont buy EA products anymore, theyve lost my trust .... and with lack of "anything" regarding this prob ..... Trials is going down the same route, sorry.
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  6. #6
    RetiredRonin's Avatar Senior Community Manager
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    New trials is all 1* again

    We're looking into it guys. Sorry about the lack of response this weekend.
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  7. #7

    Re: New trials is all 1* again

    Originally Posted by ShiftySamurai
    We're looking into it guys. Sorry about the lack of response this weekend.
    Thanks Shifty!

    It would appear that the ratings are being recorded but that they are only updating once a day. Sometime between 4am and 11am UK time seems to be the pattern (it happens when I'm asleep, so I cant be more specific! :lol ). When I check new trials at around 12 midday to 1.00 it seems like there are tracks with ratings towards the bottom, but not higher up.

    Not sure if this info is any help at all, but I figured it was better to mention it just in case.
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  8. #8
    emcee's Avatar Senior Member
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    Re: New trials is all 1* again

    Barry you need to get up earlier
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  9. #9

    Re: New trials is all 1* again

    I've noticed this before but it was only local, anyone downloading the track gets the accurate ratings and downloads at the time of download. In order to get the correct data, I deleted my own tracks and redownloaded them from TC.

    Not a perfect solution, but it worked.
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  10. #10
    k2nph's Avatar Senior Member
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    Re: New trials is all 1* again

    Originally Posted by emcee
    Barry you need to get up earlier
    yeah what he said, IDLE!
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