1. #11

    Re: App is making me pay again...?? [attn devs]

    I think when you try to buy the game again, it finally realizes that you already own it and doesn't charge you anything. Maybe all your stuff reappears after that. I'd try that, worst case would be you losing some pennies, but I don't think it'll happen.
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  2. #12

    Re: App is making me pay again...?? [attn devs]

    Originally Posted by Kressenstein
    I think when you try to buy the game again, it finally realizes that you already own it and doesn't charge you anything. Maybe all your stuff reappears after that. I'd try that, worst case would be you losing some pennies, but I don't think it'll happen.
    Not so much. I had to do a complete restore of my iPhone, and I had to buy the app again--minus my achievements, diamonds, etc.
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  3. #13

    Re: App is making me pay again...?? [attn devs]

    I'm now in the same situation due to not realising that yesterday's bug wasn't a global issue.

    Is there any information on how I might get my 200+ diamonds back? I don't care about the data so much but it does bother me that I will have to pay to get back what I already paid for AFTER having bought the app a second time.

    Devs?
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  4. #14
    JonneHu's Avatar Trials Developer
    Join Date
    Mar 2014
    Posts
    117

    Re: App is making me pay again...?? [attn devs]

    Originally Posted by arseiam
    I'm now in the same situation due to not realising that yesterday's bug wasn't a global issue.

    Is there any information on how I might get my 200+ diamonds back? I don't care about the data so much but it does bother me that I will have to pay to get back what I already paid for AFTER having bought the app a second time.

    Devs?
    I have sent pm to you regarding this issue.
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  5. #15
    RetiredRonin's Avatar Senior Community Manager
    Join Date
    Sep 2012
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    Ubisoft NC Office
    Posts
    7,343

    App is making me pay again...?? [attn devs]

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