App is making me pay again...?? [attn devs] | Forums

[Nytmair]

I have owned 1000 Heroz since day 1. Over the weekend, my sons were playing with my phone and apparently deleted the app. I reinstalled it, but as a result, lost all of my stats, diamonds, stars in adventure mode, etc.

Is there a way I can get the full version back?

[edit] An odd thing is I had unlimited restarts like usual since the delete happened, until just now. Day 329 gave me the limited 10 restarts and now wants me to pay.

[RetiredRonin]

Are you sure you're using the right Apple ID?

[Nytmair]

I have only ever had 1 apple ID.

[RetiredRonin]

Solution #1: Stop allowing children to play with iPhone.

Solution #2: I'm working on getting you some info man.

[Nytmair]

[rlmergeuser]

Nytmair - you're no good at this game anyway. This is a sign - you might as well just stop playing.

[Nytmair]

I just bought it again...

[RetiredRonin]

Well, I guess I won't ask about your problem. :/

[Nytmair]

Haha I would still let the devs know. If I was just a casual player, I prob would have said screw it and they would have lost a customer.

[AlvyRonson]

just seen this Nytmair, its quite a nightmare, as i have had the same issue after a reinstall, lost my diamonds, around 450 of 'em and unlimited restarts even tho i paid for the game originally it say i need to upgrade. please just give me back my inapp purchases and i will forego the fact that i wont have completed all the previous races.

BIG ISSUE tho, i can't see how i did in the previous race and i am in a league outside the redlynx heroz leagues so i would love to know how i finished yesterday

Redlynx please help resolve this issue

thank you

Alvy