1. #1
    sebastianaalton's Avatar Trials Developer
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    << Report all Trials HD technical issues to this thread >>

    Please report all technical issues you encounter with Trials HD in this thread.
    Please DO NOT make single threads about each issue you noticed! I will delete those threads, and merge the info to this thread, so that we can easily find all the problems.

    To help us track the issue and fix it in future, please add the following information to the bug report:

    Crash & hang bugs (game freezes):
    1. Detailed information describing the location where the game crashed.
    2. What were you doing when the game crashed and what did you do right before the crash?
    3. Does the game always crash when you repeat the same action? How often?

    Other bugs:
    1. Detailed information describing the issue
    2. What actions are you needed to perform to encounter the issue?
    3. Is the issue always visible, or happening only infrequently? How often?

    Please include also the following information: Do you have the patch installed? Do you have the DLC (Big Pack) installed?

    ---

    For example:
    The game crashed when I was playing Ultimate Endurance tournament. I just finished the fourth track in the tournament, and when I pressed A-button to start the fifth track from the tournament continue screen the game crashed (console froze). I have played that tournament for around 20 times before without any issues, it just crashed the one time. I have both the patch and the DLC pack installed on my Xbox.
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  2. #2

    Re: Report any technical issues with the game in this thread!

    DLC and Update installed.

    I have had the game crash completely twice now in the same place.
    Whilst doing the first DLC tounrament (Proving Grounds?) I faulted on Space Station and quit back out to start again = Freeze.

    Also the leaderboards seem to take a long time to show scores when on the track selection screen but that might be a trade off with something in the update so I can't say it's a bug.
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  3. #3
    sebastianaalton's Avatar Trials Developer
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    Re: Report any technical issues with the game in this thread!

    Originally Posted by EuphoricFusion
    Also the leaderboards seem to take a long time to show scores when on the track selection screen but that might be a trade off with something in the update so I can't say it's a bug.
    This happens because everyone is at their Christmas vacations and playing on their Xbox. The Xbox Live leaderboards servers are currently highly loaded, but the situation should return back to normal when everyone goes back to work.
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  4. #4

    Re: Report any technical issues with the game in this thread!

    One thing about the Wind Tool in the Editor, when you come to close to the core or output point of the strong-Wind Tool the Bike explode suddely, this not happens with the low or medium Wind tool and I don't think it was intended to be in tihs way?
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  5. #5

    Re: Report any technical issues with the game in this thread!

    Originally Posted by Grey
    One thing about the Wind Tool in the Editor, when you come to close to the core or output point of the strong-Wind Tool the Bike explode suddely, this not happens with the low or medium Wind tool and I don't think it was intended to be in tihs way?
    Maybe if you came at a higher speed it wouldn't explode. The only reason why I think this can happen is when you're going slow all of the wind is highly concentrated on the bike but if you go faster it spreads out, thus not causing it to explode. This is just conjecture though.
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  6. #6
    sebastianaalton's Avatar Trials Developer
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    Re: Report any technical issues with the game in this thread!

    Originally Posted by Grey
    One thing about the Wind Tool in the Editor, when you come to close to the core or output point of the strong-Wind Tool the Bike explode suddely, this not happens with the low or medium Wind tool and I don't think it was intended to be in tihs way?
    This is intentional. The physics engine works properly. The rider tries to keep hold off the bike handlebar, but the wind is too strong and rips the rider off the bike (causing a fault). Use the lower powered winds if you want less wind force.
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  7. #7

    Re: Report any technical issues with the game in this thread!

    the Pain Again bug is still a big pain indeed...
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  8. #8

    Re: Report any technical issues with the game in this thread!

    Ok, myself and one other I know of are having trouble accessing the new Broken Bones DLC. I can speak to him but i'm sure he's having the same issue. Effectively, I click on the level to play it and then it freezes the Xbox, screen goes black and nothing responds, not even the dashboard. So I'm forced to do a manual reset. (we've been discussing this and general trials stuff over on the edge forum.

    Has anyone else highlighted this?
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  9. #9

    Re: Report any technical issues with the game in this thread!

    Originally Posted by thomasgx1
    Ok, myself and one other I know of are having trouble accessing the new Broken Bones DLC. I can speak to him but i'm sure he's having the same issue. Effectively, I click on the level to play it and then it freezes the Xbox, screen goes black and nothing responds, not even the dashboard. So I'm forced to do a manual reset. (we've been discussing this and general trials stuff over on the edge forum.

    Has anyone else highlighted this?
    I am also having this problem. (and somebody else i know from EDGE forum.) I have an Elite.

    p.s. i absolutely love this game, easily my favourite and most played game in probably the last 3 years, so thanks for making it redlynx!
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  10. #10
    sebastianaalton's Avatar Trials Developer
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    Re: Report any technical issues with the game in this thread!

    We have found the issue causing the crash in the "Pain! Again!" track (and also affecting "Smooth Jumps" and some other tracks much less often). We also found the reason why the replays do not always show the correct result (best seen in tracks such as "Flugtag" and "Classic").

    Please keep the bug reports coming in. So far your input has been really valuable and has helped us finding these hard to track issues.
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