1. #1

    Can I recover a profile that my son deleted!!

    My son accidentally deleted my profile, is there any way I can recover it??
    rider name was sambrice
    Or do I have to start again?? aarggg!
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  2. #2
    sebastianaalton's Avatar Trials Developer
    Join Date
    Mar 2014
    Posts
    2,455

    Re: Can I recover a profile that my son deleted!!

    Originally Posted by sambrice
    My son accidentally deleted my profile, is there any way I can recover it??
    rider name was sambrice
    Or do I have to start again?? aarggg!
    If you delete your profile, the server deletes all your high scores automatically. I could ask our server maintenance (jukka) to check if he could somehow recover the lost data. However he is current at summer vacation (and will be back after 2 weeks).
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  3. #3
    If you could check for me that would be great.
    Think I was rank 8 before I got deleted but I have started again and am back to 32 after 2 hours so I might just have to put the hours back in! cheers
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  4. #4

    Re: Can I recover a profile that my son deleted!!

    I am having an issue similar to this. When i launch the game, it asks me to create a profile even though I have one. If you look below, i can search and find my profile in the rankings but "no active profile" in the game. Can you tell what happened and why I cannot use my own profile? Maybe my product key is not getting to your servers to validate or something? Thank you so much!

    Profile for Sim187
    Name Sim187
    Team
    Country United States
    Level 7
    Experience 192581
    Play time 5:42:00
    Ranking 1473.57
    Ranking position 44981
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