1. #1

    Problem with authentication [SOLVED]

    I bought another copy of Trials 2 the other day, before SE was released, for my kids. I installed it tonight and get an authentication error.

    I'm guessing that it's because I didn't register it on the old servers before you guys copied the keys across to the SE server..

    Can you help plz?

    Regards
    Share this post

  2. #2
    Send a message to support with your serial key and other information.

    http://www.redlynxtrials.com/support_contact.jsp
    Share this post

  3. #3
    Thanks for the fast response... on a Saturday

    I had sent a support request but didn't include the key. I now have.
    Share this post

  4. #4
    sebastianaalton's Avatar Trials Developer
    Join Date
    Mar 2014
    Posts
    2,455
    I heard from Jukka that your problem got already solved.

    On the Trials 2 Second Edition release day we copied all activation keys from the old miniclip.com Trials 2 database to our new Trials 2 Second Edition database. However miniclip.com doesn't give us their sales info directly, we have to rely on the activation information the game sends us. This means that games bought 1-2 days before the Trials 2 Second Edition launch day might not have been activated before we moved the activation keys to the new server.

    To other users having the same problem:

    If you have bought the original Trials 2 from miniclip.com just before the Trials 2 Second Edition release day, but you received the activation key from miniclip.com after the Trials 2 Second Edition launch day, please contact redlynxtrials.com support (http://www.redlynxtrials.com/support_contact.jsp) and give them all your information. We will copy your activation key to the new Trials 2 Second Edition server.
    Share this post