1. #1

    Might & Magic Heroes VI - Application Error can't launch the game

    Yesterday I brought this game on steam and install on my Office PC got error can't run, so i back home to install and it work, I just play on last night, can't save and exit and make my system not responding, after reboot my PC, my home PC also can't working.

    PC Hardware ( Core i5 / 8GB RAM / ATI Display / Windows 8 64bit )

    Error on Pop-up Windows :
    A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

    Error on Event Viewer :
    Faulting application name: Might & Magic Heroes VI.exe, version: 2.1.1.0, time stamp: 0x51a5dce2
    Faulting module name: Might & Magic Heroes VI.exe, version: 2.1.1.0, time stamp: 0x51a5dce2
    Exception code: 0xc0000005
    Fault offset: 0x002f8d19
    Faulting process ID: 0x18d58
    Faulting application start time: 0x01cef188335f5f58
    Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Might and Magic Heroes VI\Might & Magic Heroes VI.exe
    Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\Might and Magic Heroes VI\Might & Magic Heroes VI.exe
    Report ID: 771de78b-5d7b-11e3-beb5-001018cc50ef
    Faulting package full name:
    Faulting package-relative application ID:


    I have submit the support ticket, still waiting support replier my problem, but I solved the problem on my self, hope it can help anyone got same problem like me.

    Locate the following folder
    Step 1. C:\Users\%username%\My Documents\Might & Magic Heroes VI\Profile Name\ << Your "My Documents" folder
    Step 2. Rename this file "ProfileData" << Once launch the games it will automatically create new file after rename it.
    Step 3. Run the game

    You can using Notepad to open "ProfileData" file, it store your game profile setting, I found my file inside is nothing with some like space character is cause my game error
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  2. #2

    worked for me

    worked for m tks.
    this reset the in game option (like autocombat on and welcome screen) but nothing was lost.
    Good find!
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