Member
Platform: PC - Steam
Mode: limited mode in MP
Frequency: always, it's impossible to go online
Started: since 1 or 2 january
Last attempt: 5 minutes ago
Friends: 15 (will it help if i remove my friends?)
Followers: i don't even know where to check it
Tried with alternate account: i only play on PC
Alternate account worked: i have no way to test it
Standalone Uplay App working: yes
Multiplayer mode NAT circle mode: it was green on public internet and red at my own internet, now i have no way to see it
because i'm 24h a day in limited mode.
Uplay.com login works: yes
ACI: yes
Zero day issue: worked about one week, only in 2013.
Gamertag: i don't know what is that
Uplay account: NeKryXe
Ticket #: 00991766
Junior Member
Member
i got some replies, but nothing helps. they keep sending me to this link https://support.ubi.com/en-gb/FAQ.as...0000000eaegCAA and suggesting me things there, and nothing helps. i tried 2 different internet connections and 2 computers, and i'm always in limited mode. it's 15 days now and i'm losing any hope to be able to play this game again with the damaged copy that i bought on steam. i wouldn't mind to ask for a refund on steam and buy the retail boxed game. anyone knows if the boxed game for PC is working in multiplayer?Originally Posted by marcybob Go to original post
Junior Member
Platform: PS4
Mode: SP
Frequency: Constant (as of today)
Started: January 14th. Connected fine January 13th and the 2 weeks before that.
Last attempt: Exact. 8pm PST January 14th
Friends: 4
Followers: 0
Tried with alternate account: No
Alternate account worked: Did not try.
Next-Gen Migrated XBL-PSN: n/a
Next-Gen converted copy: n/a
Works on old Gen:n/a
Standalone Uplay App working: Works fine on iPad companion app.
Multiplayer mode NAT circle mode: Which color is the NAT circle at the top of MP mode main menu?
Uplay.com login works: Yes.
ACI: Yes. Joined today. Not worked since. Worked fine before joining.
Zero day issue: Worked fine for 2 weeks up to today
Gamertag: bazza1967
Uplay account: bwooffitt
Alternate working Gamertag: n/a
Alternate working Uplay account: n/a
Ticket #: What is you ticket number with Support if you have one? none
(Might add more here in future)
Comments/Additionnal information: General description or the issue as understood based on what you did/tried. For example, steps to reproduce or description of errors when you click on "Uplay" buttons or "additionnal content" on the main menu. Always specify if you're talking about SP or MP, what you say please be specific. Did you found a workaround?
Did we forget something: Placeholder for whatever else you wanted to add that doesn't go anywhere else.
Junior Member
Junior Member
Platform: X1
Mode: Limited Mode for MP and no Kenways Fleet
Frequency: Constant
Started: Always been an issue since bought
Last attempt: Yesterday
Friends: 40
Followers: 41
Tried with alternate account: No
Alternate account worked: N/A
Next-Gen Migrated XBL-PSN: Account worked on xbox 360 with gamer tag but not since x1
Next-Gen converted copy: No
Works on old Gen: N/A
Standalone Uplay App working: No, says no game data
Multiplayer mode NAT circle mode: N/A
Uplay.com login works: Yes but does not appear to be linked to Gamertag and won;t let me link to gamrtag
ACI: Unsure
Zero day issue: Issue since bought
Gamertag: XBL - CallumSav
Uplay account: Calsav2802.
Alternate working Gamertag: N/A
Alternate working Uplay account: N/A
Ticket #: N/A
Comments/Additionnal information: Constantly in limited mode for multiplayer, can't access ken ways fleet or buy additional content from play
Did we forget something: Please HELP!!!
Junior Member
Platform: PC
Mode: SP and MP
Frequency: Constant
Started: Since I first downloaded and installed the game. 11th or 12th of January.
Last attempt: 5 minutes ago, exactly.
Friends: 1
Followers: 0
Tried with alternate account: Yes. Wife's works from my computer.
Alternate account worked: N/A
Standalone Uplay App working: I can get the iPad app to connect to my account. There is no game for it to sync with.
Multiplayer mode NAT circle mode: Not sure where to see this. I know I'm in limited mode.
Uplay.com login works: Yes.
ACI: Are you an ACInitiates member (separate website)? Nope
Zero day issue: Yes/
Uplay account: Renweard
Ticket #: What is you ticket number with Support if you have one? 01017444
Comments/Additionnal information: Hello, I'm encountering an issue where Assassin's Creed IV: Black Flag cannot connect to the server. This is for both Single player, and Multiplayer modes. I would like to stress that every other game I play through Uplay connects just fine. Assassin's Creed: Revelations, Splinter Cell: Blacklist, Assassin's Creed III and Far Cry 3. I've looked at the troubleshooting steps and so far I had tried:
- Uninstalling / Reinstalling Uplay and Assassin's Creed.
- Disabling my firewall, locally and on the router.
- Port forwarding. - Closing background applications.
- Changing the DNS address.
None of this had any impact on the connectivity of Assassin's Creed IV. All of the other games I mentioned are still working correctly. Very frustrating.
My copy of AC4 was part of the Nvidia bundle, if that makes any difference.
Update on my issue. It still persists, however I had my wife set up her account and it connects immediately from my computer.
Junior Member
Platform: PS4
Mode: Single player
Frequency: Constant
Started: 29th or 30th of December 2013.
Last attempt: Just now: 9:12pm 15.1.14
Friends: 102
Followers: 0?
Tried with alternate account: Yes
Alternate account worked: Yes
Next-Gen Migrated XBL-PSN: Yes from PS3 to PS4.
Next-Gen converted copy: No
Works on old Gen: Don't own an old gen copy.
Standalone Uplay App working: Don't own the app.
Multiplayer mode NAT circle mode: Green
Uplay.com login works: Yes
ACI: Yes
Zero day issue: No
Gamertag: PSN: snakeraiden5
Uplay account: snakeraiden5
Alternate working Gamertag: Not sure because I made an alternate account to test this issue.
Alternate working Uplay account: Not sure.
Ticket #: None.
Junior Member
Junior Member
Platform: X360
Mode: "SP and MP".
Frequency: constant
Started: Out of the box, so January 8th
Last attempt: Right this instant
Friends: 25
Followers: none
Tried with alternate account: Yes! and it worked for the alternate account, but when switching quickly back to mine it would not connect. Same with the process of going to Xbox Home switching accounts then going back into the game. Nothing has worked
Alternate account worked: Can you make it work with another account, on the same console? Yes.
Next-Gen Migrated XBL-PSN: N/A
Next-Gen converted copy: N/A
Works on old Gen: N/A
Standalone Uplay App working: xbox 360 doesn't have an app..
Multiplayer mode NAT circle mode: Don't get circle just completely red background
Uplay.com login works: Yes
ACI: Are you an ACInitiates member (separate website)? no
Zero day issue: For you, did it work in the past, or you have this issue since you have the game? Uplay has worked in the past for every other Assasins creed game. I had just recently finished AC3 and Uplay worked fine. AC4 just won't connect.
Gamertag: XBL: Doxel
Uplay account: doxe18
Alternate working Gamertag: NakedThunder112
Alternate working Uplay account:
Ticket #: none
Comments/Additionnal information: I really would like to play this game on my account not my room-mates.
