Junior Member
Now that's just great. Typically with Ubisoft you get an anti-piracy mechanism that doesn't let you ****ing play the game even though you purchased it.
Now I'm totally stuck in AC4 because I can't ****ing access the fleet **** because the game won't connect to the ****ing server
Platform: PC
Mode: SP and MP
Frequency: The heck I know, just started playing and now I'm stuck because this piece of **** can't connect to the fleet
Started: 2 hours ago
Last attempt: For the last 2 hours
Friends: Nobody has friends on uplay, nobody - and I'm not on the PS
Followers: None
Standalone Uplay App working: Yes, works just fine
Multiplayer mode NAT circle mode: That doesn't show up on PC it seems
Uplay.com login works: Yes
ACI: Yes
Zero day issue: First time playing, already ****ing up
Gamertag: What?
Uplay account: TenchuuKhan
Junior Member
Platform: PS4
Mode: SP.
Frequency: All the time.
Started: Since I started the game about a week ago.
Last attempt: A few minutes ago.
Friends: About 25
Followers: N/A
Tried with alternate account: No. Don't have one.
Alternate account worked: N/A
Next-Gen Migrated XBL-PSN: Yes, PS3.
Next-Gen converted copy: No.
Works on old Gen: N/A
Standalone Uplay App working: N/A
Multiplayer mode NAT circle mode: Green.
Uplay.com login works: Yes.
ACI: Yes.
Zero day issue: Yes. Never worked since I started playing the game.
Gamertag: OrdosAlpha (PSN)
Uplay account: OrdosAlpha
Comments/Additionnal information: See below.
Friends name don't appear in Kenway Fleet notification messages when helped, or on their vessels. Cannot sync with friends in the statistics menu either, just get a message telling me to add friends. Social event sharing is completely useless, as I can't share the social events I discover with my friends, or receive discoveries from them. Friends also don't appear when using the Friends filter on the laderboards. MP works perfectly. And I can log into uPlay in game without issue. Also have the latest patch installed.
Junior Member
Platform: X1
Mode: Single and Multi
Frequency: constant
Started: Since digital purchase 2 days ago.
Last attempt: Just now, 3:43 Pacific time.
Friends: N/A
Followers: N/A
Tried with alternate account: N/A
Alternate account worked: N/A
Next-Gen Migrated XBL-PSN: Yes, 360
Next-Gen converted copy: No
Works on old Gen: N/A
Standalone Uplay App working: Yes
Multiplayer mode NAT circle mode: Cannot see in game, but x1 network settings show moderate.
Uplay.com login works: Yes
ACI: No
Zero day issue: Since purchase
Gamertag: Ragnarok74
Uplay account: Ragnarok74
Alternate working Gamertag: N/A
Alternate working Uplay account: N/A
Ticket #: What is you ticket number with Support if you have one: N/A
Comments/Additionnal information: I have purchased the game through the xbox live market place on February 10th, 2014, and have since been in "Limited Mode"
Junior Member
Platform: PS3 initially, continues to PS4
Mode: "ubisoft servers unavailable" message in SP, limited mode in MP
Frequency: Constant
Started: Day 1 release on PS3, activated PS4 last night and issue remains
Last Attempt: This morning (Februrary 12, 2014 10:27 a.m. EST)
Friends: 34
Followers: 0
Next-Gen migrated PSN: yes, account migratred from PS3
Next-Gen converted copy: yes
Works on old Gen: No
Standalone Uplay App working: No
Multiplayer mode NAT circle mode: Isn't showing NAT cirlce on MP main menu
Uplay.com login works: Yes but the account that has been linked to my previous AC games does not come up. It brings up an account for user "guest-goUp7BK5"
ACI: Yes but the same issue happens when I log in there as it does with my uplay.com account
Zero Day issue: Been an issue since I've had the game
Gamertag: PSN - Senorbankrolls
Uplay username: Senorbankrolls
Ticket #: have been unsuccessful at getting a ticket submitted, usually get error message when I submit
Comments/Additional information: When I hit the additional content menu, I get the unavailable server message after about 2 seconds and the same happens when I select the Uplay login from the main menu. In SP, I get the in game notification of the servers being unavailable every few minutes. I have even tried accessing the Kenway's fleet in game and get the unavailable server message there as well.
Junior Member
I have owned black flag for both the 360 and xb1 and have yet to be able to connect to the server... this is flat out disgraceful, i would like some type of "real" answer, not just the simple generic "we are working on it.... seriously... i owned the 360 version on release day, beat the game unable to do community challenges, with under 15 friends on my list, picked up the xb1 copy a few days ago, and still no connect, i have not issued a ticket because i seriously see no point as hundreds of people are having the same issue... what is the problem? No test of this before release? I would love to know i didnt waste $120 on a broken game, and would really like to.have this issue solved....
Junior Member
[QUOTE=ubifoam;9482040]Hi,
We, the server team and the forum moderators, want to regroup the remaining "Limited mode" - "Ubisoft servers are unavailable" affected player somewhere so we can fix the different underlying causes for all of you.
You have to understand the issue might not be caused by the same thing for everyone, this thread will not be for discussion but it will serve to track players who are affected.
Please work with us and provide the required information, please also retest if you haven't done so before concluding you're still suffering from such issue. Some have been fixed already and some have reported that this issue went away for them, don't assume anything and simply retest if you haven't done so recently.
[
Platform: Xbox 360
Mode: Single and Multiplayer.
Frequency: constant
Started: Since the day I opened the package
Last attempt: retested Feb 15th 2014
Friends: 93 friends on Xbox Live
Followers: N/A
Tried with alternate account: No alternative account
Alternate account worked: N/A
Next-Gen Migrated XBL-PSN: N/A
Next-Gen converted copy: No.
Works on old Gen: N/A
Standalone Uplay App working: no
Multiplayer mode NAT circle mode: no idea
Uplay.com login works: yes
ACI: Are you an ACInitiates member (separate website)? no
Zero day issue: had the issue from day 1
Gamertag: XBLGT: xl PITBULL76 lx
Uplay account: Vorphilack
Alternate working Gamertag: n/a
Alternate working Uplay account: n/a
Ticket #: n/a
(Might add more here in future)
Comments/Additionnal information: Can I just get a refund for this piece of ****? I didn't pay for half a game yet that seems to be all I get. Tired of even looking at it. Also, not sure it will mean anything but it is the Target Exclusive edition. Any time I try to anything in the main menu, single player, or multiplayer I am told the servers are unavailable. In permanent Limited mode on MP.
Did we forget something: Placeholder for whatever else you wanted to add that doesn't go anywhere else.
Junior Member
If you launch the standalone uplay app and put it into offline mode (cog in the top right-hand corner) first and then try and use the fleet it admits it can't connect and lets you carry on with the gameOriginally Posted by TenchuuKhan Go to original post
Junior Member
I have yet to actually be able to play the multiplayer on AC4. I kept getting 'Upload Bad' when id go into the multiplayer so I contacted my internet provider and upped my bandwith and upload speed. finally got it to say upload good after talking with PlayStation for an hour but even then I could not find any other players regardless of the match criteria. this was all before the 'Limited' status that's has been displayed today. I was going to call UBIsoft but obviously they have a few things going on right now.
Member
Platform: PS3
Mode: MP not sure about SP
Frequency: Constant
Started: 16/0/2014
Last attempt: None
Friends: About 30
Followers: Whats a follower?
Tried with alternate account: No
Alternate account worked: Haven't tried
Next-Gen Migrated XBL-PSN:
Next-Gen converted copy:
Works on old Gen:
Standalone Uplay App working:
Multiplayer mode NAT circle mode: Always green
Uplay.com login works: Yes
ACI: Yes
Zero day issue: Never happened in the past
Gamertag: qubal
Uplay account: qubal
Alternate working Gamertag:
Alternate working Uplay account:
Ticket #:
Comments/Additionnal information: Every time i would escape limited mode a few seconds later it would throw me back whilst my friend kept waiting for me and he did not get put in LM also this has only been happening ever since the 4th patch came out.
Did we forget something: Happened to me after the stupid 0.7 GB patch
Junior Member
Platform: PC
Mode: "SP and MP".
Frequency: constant
Started: Always from first time installing and "logging in."
Last attempt: Today
Friends: zero, Uplay is horrid, I don't use it and wouldn't accept a friend request even if someone else that I knew was also using it.
Followers: zero
Tried with alternate account: No. Nobody I know uses Uplay, they would rather not play the game (or pirate it) than deal with Uplay. Now I understand why.
Alternate account worked: No, I have no access to an alternate account.
Next-Gen Migrated XBL-PSN: N/A
Next-Gen converted copy: N/A
Works on old Gen: N/A
Standalone Uplay App working: It starts fine, I can log into my account fine, then I try and log into the Ubisoft servers and it never connects.
Multiplayer mode NAT circle mode: Which color is the NAT circle at the top of MP mode main menu? Since I am in limited mode it is faded an not interactable.
Uplay.com login works: Yes
ACI: No. If I can't even download my DLC why the heck am I going to waste time going to yet another (probably broken) online "service" from Ubisoft.
Zero day issue: It has never worked.
Gamertag: I do not now nor will I likely ever own a PSn or Xbox. I have a PC that plays games better than any console and I haven't owned a television since 2005.
Uplay account: anthony_arndt
Alternate working Gamertag: N/A
Alternate working Uplay account: N/A
Ticket #: None, right now I am so pissed off at how horrid and backwards this whole experience has been that I don't think I want to talk to a live person from Ubisoft. I'd probably just end up swearing at them and anyone I talked to isn't actually at fault for designing, implementing, or continuing to support the broken pile of steaming excrement that is Uplay.
Steam? Origin? GOG? Every MMO I've ever played? Every single on-line service that I use works fine from Russia, but even after the ridiculous amount of hoop-jumping and router-tweaking I've done, I still only get "Connecting to Ubisoft servers, please wait" and the computer will sit there trying to connect for as long as I let it with no error messages or any useful information. I left it on overnight for seven hours with no change. Even after going through all this BS:
https://support.ubi.com/en-US/FAQ.as...0000000eayPCAQ
Comments/Additional information: I bought the digital deluxe edition of AC4 with the season pass and all DLC for my wife to play. We get all our games through Steam because it is the easiest way to buy legal games in English here in Russia (we're from Minnesota originally). It installed fine. Then Uplay installed and wanted to run whenever AC4 did. This worried me. I can launch AC4 from either Steam or Uplay but either way it is still through Uplay. I log into Uplay fine but then once the game starts and it gets to the screen where the *game* is logging into the Ubisoft servers, all I get is the message on the bottom of the screen "Connecting to Ubisoft servers, please wait" and then the game does *nothing* until I hit "esc" and start in limited mode. Which means no DLC and no Multiplayer. It also means that I will shortly be barred from even playing the *single-player* part of the game since there will be a "Kenway's Fleet" mission that requires you to be connected to Ubisoft's servers.
As it stands now, this is the last Ubisoft game I ever play. Games are supposed to be fun but in the last month I've spent more time trouble-shooting the connection issue than I have playing the game.
