What region do you live in?
I pre-purchased the game through UPLAY on Nov. 3rd and the email I received stated this:
I live in North America.Thank you for pre-ordering Assassin’s Creed® IV Black Flag™ Gold Edition. Your product will appear in the "GAMES" section of your Uplay PC client when it releases on November 19, 2013. An email confirmation will be sent to you once the product is released, and you will then be able to download and install it through the Uplay PC client.
Hi for EU/UK - it is the 21st / 22nd for release.
NA is the 19th
Please check with the official play store for current release info in your country:
http://shop.ubi.com/store/ubiemea/en_GB/pd/ThemeID.8605700/productID.275397900
PRE-ORDERRELEASES: 22/11/2013
This info is also pinned on the forum here:
http://forums.ubi.com/showthread.php...rms-inc-PC!-UK
On release day:
If you purchased via the Uplay Client - the game will appear and unlock - however this can happen at any point within the 24 hour window.
If you purchased via the Uplay Store website - or other retailers - you will get an email with both your product key and download instructions - again, this can happen at any point on the release day.
Hello to you as wellOriginally Posted by Mr_Shade Go to original post
If the official is at 19th and 22nd November why are you confusing us at the emails 14th November 00:00:00:00CST time?
I can't answer that - since I am not Store support, however if you got it when you first ordered, it's possible it was an error.Originally Posted by brickzor Go to original post
I suggest you contact the store support and query this with them.
Can you also post the main body of the email here - stating clearly when it was sent to you - removing any personal info /order info please - and I will forward it on as well.
Originally Posted by Mr_Shade Go to original post
Hello
Due to im trying to be too much careful I would rather send it to you as a personal message if you dont mind
November 22nd is the Global release dateOriginally Posted by BorisLeeHK Go to original post