1. #11
    Ubi-MoshiMoshi's Avatar Community Representative
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    Hi, as Mr_Shade has said please open a ticket with Technical Support so they can troubleshoot with you.
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  2. #12

    Crappy support

    Originally Posted by Ubi-Mush Go to original post
    Hi, as Mr_Shade has said please open a ticket with Technical Support so they can troubleshoot with you.

    This is easy !
    Hawx 2 had almost the same issue (slightly different). Probably linked linked to that no-good DRM system.
    Why don't we have this issue with other publishers ?
    I own a lot of games, buying around 2 or 3 games a week to review with my students. This one will miss that review.
    What will happen ? They know the way to Torrent sites, where somebody else has dealt with this issues probably...
    And that is sad ! But we know who is to blame.
    The result is that Ubi will make more absurd expensive not working DRM systems that will push people away from legit sale.
    After analyzing history and user support: Shame on you. You cause it yourself.
    At least keep everybody informed about the issue solving, even if it is far from finished. But just asking to open a stupid ticket every time...
    Like the DRM has to be fixed user by user...
    There is a fundamental problem, but I guess you don't care, the company is too big for that...
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  3. #13
    Not a single piece of communication from Ubisoft, this is an outrage.
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  4. #14
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  5. #15
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  6. #16

    HELP! i have been getting an error for rayman legends ( i got it from epic games)

    the error is The code execution cannot proceed because MSVCP100.dll was not found. Reinstalling the program may fix this problem. I have reinstalled and same problem
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  7. #17
    UbiChrisMANG's Avatar Community Representative
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    Our Support team might be able to help, you can reach them here:

    If you would like to submit a Support Ticket for help you can do so here:
    https://support.ubi.com

    You can also reach out to our Facebook and Twitter Support pages here:
    https://www.facebook.com/UbisoftSupport/
    https://twitter.com/UbisoftSupport
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  8. #18
    Disegnik's Avatar Junior Member
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  9. #19
    I have been having the same exact problem. I am running both crossfire and dual monitors so could that be the problem? I have a laptop and the game runs perfectly on it.Turning off UPlay overlay doesn't help. Changing the windowed mode in the registry doesn't work either.
    Any help would be appreciated.
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  10. #20
    UbiChrisMANG's Avatar Community Representative
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    Originally Posted by katelin.oc1973 Go to original post
    I have been having the same exact problem. I am running both crossfire and dual monitors so could that be the problem? I have a laptop and the game runs perfectly on it.Turning off UPlay overlay doesn't help. Changing the windowed mode in the registry doesn't work either.
    Any help would be appreciated.
    Hello and welcome to the forums! Our Support Team can look into this for you. You can reach them here:

    If you would like to submit a Support Ticket for help you can do so here:
    https://support.ubi.com

    You can also reach out to our Facebook and Twitter Support pages here:
    https://www.facebook.com/UbisoftSupport/
    https://twitter.com/UbisoftSupport
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