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  1. #1

    FC3 DLC and Uplay content missing

    I bought the Insane edition of Far Cry 3 for pc. Installed it, activated the DLC pack, redeemed the Uplay rewards, then after playing a bit noticed those Uplay rewards didn't show up in the game: no cannon weapon, no Test Unit mission. Tried a reinstall, didn't fix either problem and now all the other DLCs (Predator pack, monkey business etc.) have gone missing as well!
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  2. #2
    I'am having the same issue here. I haven't played the game for a while and i tho i reinstall it couse got a lot of free time and non of the dlc / neither uplay rewards show up. I reloged both uplay / the game and nothing changed it shows in uplay i got extra rewards but nothing shows up ingame in the shop menu. ( Yes i was looking every weapon option and not a singel extra weapon )
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  3. #3
    Ubi-MoshiMoshi's Avatar Community Representative
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    Hi guys, have you opened a ticket with Technical Support? the link is in my signature.
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  4. #4
    Originally Posted by Ubi-Mush Go to original post
    Hi guys, have you opened a ticket with Technical Support? the link is in my signature.
    Same problem for me, I've redeemed the Cannon gun and the Testing Unit mission, however they don't appear in-game.

    I've already contacted technical support, but they told me they can't help and that I had to ask in this forum.

    It's very frustrating.
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  5. #5
    Originally Posted by Ubi-Mush Go to original post
    Hi guys, have you opened a ticket with Technical Support? the link is in my signature.
    Yes and they are very unhelpful.
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  6. #6
    ... and this forum also is VERY helpful
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  7. #7
    Mr_Shade's Avatar Senior Community Manager
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    Originally Posted by Brunix0890 Go to original post
    ... and this forum also is VERY helpful
    The forums are not a replacement for support - the community can answer some issues, however if you are missing content, then I'm sorry but Support are the people to ask, you may need to re- download content etc.
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  8. #8
    Originally Posted by Mr_Shade Go to original post
    The forums are not a replacement for support - the community can answer some issues, however if you are missing content, then I'm sorry but Support are the people to ask, you may need to re- download content etc.
    This is rich. May I point out that REINSTALLING FC3 is what caused the disappearance of all DLC in the first place? Granted, the UPLAY bits were missing before the reinstall, but I at least had all the other DLCs to play with, until reinstalling removed all, period. Good advice indeed. I even reinstalled twice, glutton for punishment and idiotically trusting customer that I am, once from DVD and then again letting the UBI client download the whole thing, thinking that may cause it to actually check what DLCs are associated with this account, nothing. Here's the short of it: either DLCs are not properly registered to an account, or, more likely, that client of yours doesn't check for entitlements and just installs the base game no matter what else there is.
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  9. #9
    Originally Posted by Mr_Shade Go to original post
    The forums are not a replacement for support - the community can answer some issues, however if you are missing content, then I'm sorry but Support are the people to ask, you may need to re- download content etc.
    I'll translate from Italian:

    ME: I've unlockerd the cannon and testing unit rewards via Uplay, however i can't access them in single player game. Their status (by pressing shift+f2 in game) is redeemed.

    ANSWER: we can only deal with techical problems, yours is a gameplay problem, please head to the official forum to get some help

    ME: i asked there and an admin told me to ask the technical support

    ANSWER: once again, we can't help, if uplay states that you have redeemed those contents but they do not appear in-game then it's a gameplay problem and (maybe related to lack of XP), so you have to ask the forum.


    Now... are you kidding me? Many people have this kind of problem, and none of them has received support.
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  10. #10
    Mr_Shade's Avatar Senior Community Manager
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    well if people have completed any requirements to gain them [as listed on uplay] and they are still not there, not much anyone here can do.
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