1. #1

    Unable to download pre-order content!

    Hi. I just pre-ordered Assassin's Creed IV: Black Flag Special Edition. There is an email with a download link for "The Watch" and the Bonus Treasure Map. I clicked on the download link and it said

    Sorry,

    Too many download attempts: 5. You were allowed to download only 5 times.

    If you have any questions, please contact Digital River Customer Service at CustomerServices@digitalriver.com.

    Is it just me or everyone else has this problem????

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  2. #2
    Mr_Shade's Avatar Senior Community Manager
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    Hi there,

    I would contact them asap and get your downloads / codes.
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  3. #3
    Thanks! My order number is [removed] in case you need it.
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  4. #4
    Originally Posted by Mr_Shade Go to original post
    Hi there,

    I would contact them asap and get your downloads / codes.
    How long would it take for me to have access to the download page?
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  5. #5
    Mr_Shade's Avatar Senior Community Manager
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    Originally Posted by BorisLeeHK Go to original post
    How long would it take for me to have access to the download page?
    I think they do not work the weekend, so I would think it will be sometime early next week, [if not Monday]


    I have removed your order number - since you should not post that sort of information on public forums.
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