1. #1

    forgetful client

    Good day technical support Ubisoft. I have a problem, bought the game heroes 6, about a year ago, played for a while izabrosil now want to enjoy the game again, but forgot registration data ... I was only a box with a disc and activation code. I can help you?
    Share this post

  2. #2
    Ubi-MoshiMoshi's Avatar Community Representative
    Join Date
    Nov 2011
    Location
    EMEA CRC
    Posts
    20,935
    Hi and welcome to the forums, please open a ticket with Technical Support, the link is in my signature. They will ask for proof of purchase though.
    Share this post

  3. #3

    Black Flag won't download

    I've tried to download my purchased game Assasins Creed 4. Every time I try it crashes my pc. And I mean crashes. No ctrl alt del, no task manager, have to manually power off my pc which is not healthy for an os. I will never purchase another ubisoft game again.
    Share this post

  4. #4
    Hello Wolfdog420247,

    Thank you for contacting us. Our technical support team will be happy to help you identify and resolve your issue. You can contact them through our ticket system's webform found here: https://support.ubi.com/en-US/AskQuestion.aspx
    Alternatively, if you would like to contact support by phone you can find the contact number for your regional support team here: http://www.ubi.com/US/Support/InternationalSupport.aspx
    Share this post