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  1. #1

    How to delete a game from a Uplay account?

    I bought a ****ty game and don't want it to appear in Uplay anymore, how do i remove or hide it from the gameview?
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  2. #2
    Ubi-Lhainiev's Avatar Moderator
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    Hi Get buzzed - Support will have to help you un-link the game. Please create a ticket by clicking on the My Questions link, then Ask a Question tab here: http://support.ubi.com/

    Alternatively you may call them. You can find the Support Team in your region here: http://www.ubi.com/US/Support/InternationalSupport.aspx
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  3. #3
    I have no faith in that, i rather not ask for help than wait for an eternity. Why no implement such a feature for the user? I asked a question about a code that bounced, and never got an answer. Isn't it important that a buyer get help? If i bought a game to enjoy a weekend and this backfires when the code bounces. My money down the drain. Yeah sure i can respect that it isn't that much people working in the weekend but i didn't get an answer the week after either. And what happens if i unlink the game from the account? Is the code for that game lost?
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  4. #4
    After talking to the support on the phone, they said as follows: We can't remove only one code, if you like we can remove all the games linked to the account. But i hope in future you will add a favorites lists where only games I wanna see shows. I know you probably dont want hear this but you should look at Steam or whatever. A perfect way to do it in my opinion. It isn't about the money but how i interact with the user-interface. Uplay also lists the game in a random order, its not alphabetically, or listed when they were added to the account.
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  5. #5
    Ubi-Lhainiev's Avatar Moderator
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    Thanks for the feedback getbuzzed. I wasn't aware of this. I will make sure and include this feedback on today's report that gets sent to the Uplay Team.
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  6. #6
    A well, i hope you make it more user-friendly and customizable in the future. We don't have things we don't use lying in front of us. We tend to put them away or sell it. I have plenty of games in Steam that is hidden.
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  7. #7
    Ubi-Lhainiev's Avatar Moderator
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    I agree
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  8. #8
    Due to https://support.ubi.com/en-GB/Faqs/0...-Uplay-library support shall be able to remove the game from your account.hope they will help me too,sorry to say but seems im too much of a CS player that i simply cant enjoy R6S.
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  9. #9
    Would be nice if you could separete stuff from each other. I asked for removal of AC Odyssey and Ubi told me that if I do that I will lose ACIII remaster which I want to keep... so I moved that crap game to hidden for now.
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  10. #10
    I agree that we should be able to delete a game from our library at will. You can hide a game, as long as it was a paid game. I notice it won't let you delete or hide free games and trials/demos. That's kinda dumb. Actually, it's very dumb. We should have total control over our account. They may not want to deal with people "accidentally deleting games and then asking for them back. That should be a no-brainer, and I have no sympathy for somebody who does that, but there are some people who would do that and would be a PITA to the company. Can't say I agree that its a reason to punish the rest of us.
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