1. #1

    Keep freezing when loading the second section of Program

    Hi, my Wii U keeps freezing when it's loading the section of Program almost every time. Is there any one can help me with this issue?
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  2. #2
    Ubi-MoshiMoshi's Avatar Community Representative
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    Hi and welcome to the forum,

    Please try the following;

    'Assign your Wii U to a FIXED IP address and ALL your freezes will disappear. There's an error in the OS software where the Wii U tries to piggyback on another appliance's IP, which causes random conflicts in the network, causing the Wii U to crash. If you assign a fixed IP (done in the router; then use that IP in your Wii U connection), the Wii U will not piggyback anymore.'
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  3. #3
    Originally Posted by Ubi-Mush Go to original post
    Hi and welcome to the forum,

    Please try the following;

    'Assign your Wii U to a FIXED IP address and ALL your freezes will disappear. There's an error in the OS software where the Wii U tries to piggyback on another appliance's IP, which causes random conflicts in the network, causing the Wii U to crash. If you assign a fixed IP (done in the router; then use that IP in your Wii U connection), the Wii U will not piggyback anymore.'
    Thanks,I will try that tonight
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  4. #4
    Awesome!! Will also try this and will pass it along in Miiverse.
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  5. #5
    Since I've "purchased" all available workouts and unlocked everything, I haven't had anything freeze on me. I just completed week 3 of a 4 week programed workout and so far so good.
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  6. #6
    Originally Posted by Ubi-Mush Go to original post
    Hi and welcome to the forum,

    Please try the following;

    'Assign your Wii U to a FIXED IP address and ALL your freezes will disappear. There's an error in the OS software where the Wii U tries to piggyback on another appliance's IP, which causes random conflicts in the network, causing the Wii U to crash. If you assign a fixed IP (done in the router; then use that IP in your Wii U connection), the Wii U will not piggyback anymore.'
    Hi, I ve been experiencing the same problem, with freezes upon loading the 2nd section of the workout. I have assigned a fixed IP in the Router, I have also switched from any kind of auto-config and manually entered all relevant connection data. Yet, the problem still remains the same.

    I would welcome any kind of solution and even a more detailed explanation of the reason given in the above post. How does the Wii U piggyback on another appliance's IP? There is only one IP for a device in the network, at least, as far as I know. And how is a fixed IP supposed to fix such a problem ? Would the network conflicts care if the IP is dynamic or not? Even if there is no futher solution to my problem, I would still like to be informed about the reasons behind this error. The above explanation does not make sense to me.

    Many thanks
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  7. #7
    Ubi-MoshiMoshi's Avatar Community Representative
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    Hi, I suggest contacting Technical Support https://support.ubi.com
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  8. #8

    Game hangs loading second part of workout

    Originally Posted by Ubi-MoshiMoshi Go to original post
    Hi, I suggest contacting Technical Support https://support.ubi.com
    I have the exact same problem as described above. I have done part one of the first workout five times and everytime the game hangs when trying to load part two. I assigned the console a fixed-IP address but this did not make any difference. I also logged a ticket with Technical Support two weeks ago but have still not had an answer. Can anyone here help?

    Many thanks in advance,

    Neil
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  9. #9
    I moved the game to the internal storage and it stopped the freezing. Hope this works to you.
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