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  1. #11
    Well, there must be a solution to this problem. Maybe it some sort of strange bug.
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  2. #12
    Mr_Shade's Avatar Senior Community Manager
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    Originally Posted by Lt.Havoc1983 Go to original post
    Well, there must be a solution to this problem. Maybe it some sort of strange bug.
    If setting your sound card to a lesser number of channels - didn't work - I am sorry but you will have to wait on support to get back to you.

    Hopefully they should contact your shorty - and if it's not something that can be fixed at your end, it will be forwarded to the team for investigation and fixing.
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  3. #13
    Yeah I did everything including verifying the cache, like the support told me, but that didnt work out either. So, have to hear back from support on what to do now.
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  4. #14
    Mr_Shade's Avatar Senior Community Manager
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    Originally Posted by Lt.Havoc1983 Go to original post
    Yeah I did everything including verifying the cache, like the support told me, but that didnt work out either. So, have to hear back from support on what to do now.
    OK just a thought - sorry if it wasted your time.

    I can only suggest waiting on Support and see what they suggest next - if they can't fix it - the team will look into a solution, should it be a game issue and not a local driver /setup one
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  5. #15
    Yeah but waiting for the support feels like Waiting for Godot
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  6. #16
    Mr_Shade's Avatar Senior Community Manager
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    Originally Posted by Lt.Havoc1983 Go to original post
    Yeah but waiting for the support feels like Waiting for Godot
    I have forwarded concerns about the issue to the team - so they will be aware - however support play a vital role in troubleshooting and helping find the source of the problem and they help with figures of numbers affected etc.


    I can only ask you to wait - even if support can't supply an instant fix, your report does help.
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  7. #17
    Okay I managed to solve the sound issue myself, it seems that it was a thing of multiple settings being wrong in my soundcard, the sound works now, even if its kind of silent and I have to crank up my headphones. I still think the game should support 5.1 sorround sound and that this should be patched. Interestingly, I solved this issue after reading what some other user did to get his sound working.
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  8. #18

    how do i open a ticket?

    how do i open a ticket?
    Originally Posted by Ubi-MoshiMoshi Go to original post
    Hi, please open a ticket with Technical Support so they can take a look at this for you, the link is in my signature.
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