I'll report this to the team today, and in the meantime you should contact Support about this. They will want all the details from you so the can either assist you or submit the info for a fix.
I'm very sorry you're unable to play the game.![]()
I'm on day SEVEN of not being able to play the game. I have gotten exactly 2 responses from support. The first was a generic autoreply. The second asked me to do something I had already provided SCREENSHOTS of myself doing days before. I am beyond done. It is absolutely unacceptable that this is happening.