I've been waiting since yesterday for support to get back to me. They seem a lot quicker to tell people to contact support than to actually GIVE them support.
Support usually takes 24-48 hours to reply. If you don't get a reply from them after 48 hours then please PM me your ticket number and I'lll see what I can do. Forum Managers and Moderators aren't tech support staff, any tech help we offer - if any - will be very limited.
It's cool that I had to wait 16 hours for a generic auto reply. Now I'm still waiting for a reply to THAT. Great launch support you got here. It's day 2 and I can't play the game yet.