1. #1

    A little irritating problem

    OK, whenever I start up on Chessmaster XI and log in with my profile, the program immediately sends me to the rook tutorial, instead of the main page. How do I avoid this? This is irritating because I have to do the tutorial and skip to the last one. Then only I can access the main page.

    Is anyone else facing the same issue? By the way, I have completed the whole tutorial already. Is this a bug?

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  2. #2
    First, can you give some information on your hardware and operating system, and do you have the latest updates for Chessmaster installed?

    I've never heard of this happening before, but I suppose it's possible for a profile to somehow get corrupted.

    Does this same behavior happen if you create a new profile and log on with it? If not, then I'd suggest deleting your current profile and creating a new one.
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  3. #3
    My OS is Windows 64 bit and I have updated my chessmaster to the latest version.
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  4. #4
    OK, when I created a new player, there was no option to go into the main screen. Instead it send me into a tutorial. immediately.. When I exited out of the program and reentered into the program, the same situation happened. There was no way I could go to the main menu unless I complete the tutorial.

    However when I created a new player, I choose the option of age 9, and never played chess before. Could this be the cause of the problem?
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  5. #5
    I think I know what the problem is. When I created another player, but this time with his rating set at 1,500, it goes into the main menu.
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  6. #6
    Ah, now the cogs have started turning...

    Yes, you're absolutely correct. How you create your profile does affect which area you're taken to after you log in.

    My apologies...it's been a long, long time since I created my own profile.
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  7. #7
    OK, now this time with my old profile (which I set it to under 9 years of age and never played a chess game before) I played through all the tutorials again. After completing them, I exited and logged in back with my old profile and now Chessmaster brings me up to the main page!

    Funny though. I remember completing all the tutorials with my old profile but I guess I had to do them again. Well I don't mind as everything is in order now.

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