Originally Posted by
Mr_Shade
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my comment 'if it comes at all' - is relating to other issues that people do not report directly.
fixes take a lot longer - if there are no tickets to back up the issue.
People need to report problems directly to support - which coupled with the FM's own reports of issues, prompts the team to investigate.
At present - as I have posted - the team are having problems recreating the issue, so they still need people to report things.
My comment about not wanting to report things - was in case others are also reading the thread and think it's not worth while.. it is.