i didn't get cd keys for the adventure packs with the heroes VI gold edition | Forums

[Axyeer]

i didn't get cd keys for the adventure packs with the heroes VI gold edition i only got a cd key for the basic game, another one for some extra items in in duel of champions and one 3-day trial for canyon
i want the adventure packs that i was promised from the gold edition!

[Nyysjan]

I have the same problem.
Not only was i forced to register to get the offline game to work (game package claims i need to make account for online features, no word of it being requried for offline play), but it also lacks the gamekeys for adventure packs.

[Ubi-MoshiMoshi]

Hi guys, please contact the retailer.

[Goggy the Cruel]

Same issues here.

Sweden, CDON.com

I try using the same keys through which I activated the game and it's saying: This code has already been validated.

[Scherman71]

1.retailers does not make the gamebox and content ,

2.they have not printed the code in the box that you put in uplay and get the wrong version! this is something only ubisoft can solve.

[Scherman71]

1. Retailers does not make the gamebox and content
2, when i put the goldedition code in i get wrong version

Retailers sells the game they cant solve this !

i also bought the game in sweden at cdon.com i guess that codes in the box is wrong how can retailers fix that?
Ubisoft check the code in uplay and correct it please,

Shall we scan the inbox code paper and sent it to you at ubisoft?

We who bought the retail goldedition in sweden might got a whole batch of games with wrong codes,

Ubisoft could just check that and give us a new real goldedition code.

Speak to cdom.com and verify this give them codes so they can send them to us.

[Ubi-MoshiMoshi]

Hi guys, you can also open a ticket with Technical Support, the link is in my signature.

[Egezon]

I also did not get the DLC content.

I think where ubisoft screwed up, is putting in the Standard version Heroes VI key inside and not the GOLD edition one.

I live in norway and got my game today from CDON.com from sweden.

[shop16B45535E]

same. i am a swede who bought from cdon have submitted a ticket with picures of cdkey and box
got a mail saying "Hello Daniel

Thank you for contacting Ubisoft Technical Support regarding Heroes of Might and Magic VI.
In order to respond to this email, please update this incident (Please do not create a new incident).

Could you please send me a digital image of each of the following:
1) Your activation key.
2) Proof of purchase.
3) The barcode from the gamebox (if applicable)

When we receive these images we will be able to help you further.
If you have any further queries or issues please do not hesitate to contact us again and we will assist you further.

Kind Regards,
George
Ubisoft Technical Support.

tookl new pictures and got this reply

Hello Daniel
Thank you for contacting Ubisoft Technical Support regarding Heroes of Might and Magic VI.
In order to respond to this email, please update this incident (Please do not create a new incident).
Please if possible type the cd key so i will be able to check.
If you have any further queries or issues please do not hesitate to contact us again and we will assist you further.

Kind Regards,
George
Ubisoft Technical Support.

my answer :
hello George, please not that i have already sent you my Cd-key twice so you will have to live with the fact that i am slightly peeved and i will make it as clear as possible
my cd key is ( as clearly shown on the pictures ) xxxxxxxxxxxxxxxxxxxxxxxx
I truly hope this will be everything you need
/ Daniel
P.S.
my cd key is xxxxxxxxxxxxxxxxxxxxx in case you guys missed it


answer was:

Hello Daniel
Thank you for contacting Ubisoft Technical Support regarding Heroes of Might and Magic VI.
In order to respond to this email, please update this incident (Please do not create a new incident).
I will passed that to the correct department.
If you have any further queries or issues please do not hesitate to contact us again and we will assist you further.

Kind Regards,
George
Ubisoft Technical Support.


still waiting for fix

[freddebw]

Didn't get them either..