Uplay connection yes, game connection NO ! | Forums

[Ubi-MoshiMoshi]

Hi and welcome to the forums, please contact Technical Support https://support.ubi.com

[Vinndimon]

Hi and welcome to the forums, please contact Technical Support https://support.ubi.com

And what special Ubisoft support can prompt?

[Vinndimon]

Hi and welcome to the forums, please contact Technical Support https://support.ubi.com

I've contacted Ubisoft support and still have no answer after about 3 days.

[Ubi-MoshiMoshi]

Please could you PM your ticket number to a member of Support or a Forum Manager for us to investigate.

[Vinndimon]

Please could you PM your ticket number to a member of Support or a Forum Manager for us to investigate.

They've answered me, with instructions, that I already found on Ubisoft forums and nothing helped.

[Hatecaster]

OK. Had about 4 months of trouble free play, then. DISASTER strikes AGAIN!
Why when connecting to multiplayer am I getting "disconnected from the internet"???? AGAIN!
What happened between last night at 6:30 Pacific time when it was running great and this morning?
I know UBIMush is going to reply that I must open a ticket and check my ports and such... It was connecting fine fourteen hours ago!!!
Why is this happening?.
They sure as **** werent able to do anything last time it stopped connecting. Buying another copy of the game and starting over was the only
way to play again.

[TechnicsBJK]

i cant connect now.. 24 hours ago.. what are you doin ubi.. enough

[Hatecaster]

So I went to play GRFS multiplayer last Wednesday and I was getting the "Disconnected from Internet" message again. Very bummed. I hadn't seen it since my old profile wouldn't connect last summer. Eventually Ubi gave me a new key and allegedly deleted my hansbuscher profile.
I was away for the rest of the week (SXSW) got home today and guess what? Both my new and old profiles work now. Whats going on Ubi? You guys changed something and we want to know what it was.

[stobozzo.teo]

On friday problems of connection seems to be solved...bot now GRFS is still unable to connect for my username. A different PC on the same lan with a different username (MSA.2010) is able to connect...

[MSA.2010]

On friday problems of connection seems to be solved...bot now GRFS is still unable to connect for my username. A different PC on the same lan with a different username (MSA.2010) is able to connect...

Now same problems for me