Uplay connection yes, game connection NO ! | Forums

[gilvan1980]

irmão to tendo um pro junto com meus amigos pensei que era so eu mas não quando tentamos entrar no jogo on line eu convido pelo R2 no ps3 comando de convite para partida on line e da erro não conecta um com o outro sera que é pro do servidor da ubi ou da pra configuar o play de maneira certa ? precisamos de ajuda temos jogo e não podemos jogar com amigos é osso

[HarryHuevazos]

Hello, excuse my English. I've been trying to connect to a co-op game with friends, but I always get this message: "Failed to join buddy. Unable to establish connection with the host." I talked to the Ubisoft support and after opening ports in a thousand places have told me to play with a friend we have the same in-game unlocks. Does anyone know any more logical solution to this problem? I tried with several friends and nothing.
Thank you very much and sorry if I'm writing this where I should not.
A greeting

[xavxav59]

Hello
I can not play online since 13/09/2013. The game had downloaded an update then I played with two friends for 30 minutes when we were disconnected. Since none of us can connect. Do you have a solution? thank you

[Ubi-MoshiMoshi]

Hi, please have a read here https://support.ubi.com/en-gb/FAQ.as...0000000eT7kCAE

If this continues please open a ticket with Technical Support, the link is in my signature.

[gadblm]

ребят после установки выдает вот эту хрень( Trying to get update information to C:\Users\258D~1\AppData\Local\Temp\ubiA1EA.tmp.
Found update (Patch, all, all).
Trying to download update file from http://static3.cdn.ubi.com/grfs/GRFS_1.2_June26.exe. Destination: C:\Users\258D~1\AppData\Local\Temp\ubiA371.tmp.exe .
Fatal download error (Connect failed).
Deleting downloaded data.) потом нажимаю старт начинается поиск обновлений,появляется окно переустановить программу или обратиться в службу поддержки.и игра не запускаеться!!!!помогите

[Twisteris]

Ok i checked uplay logs in C:\Program Files\Ubisoft\Ubisoft Game Launcher\logs directory and look what i found, only errors from that day (2013.09.13) when multiplayer stopped working!

This is errors from game_starter_log.txt file:
[ 5280] 2013-09-13 14:46:51 [ 1128] ERROR UplayConnection.cpp (71)
logs continues......
[ 1912] 2013-09-20 11:52:34 [ 4596] ERROR UplayConnection.cpp (71) Failed to open pipe, bailing
[ 1912] 2013-09-20 11:52:34 [ 4496] ERROR NamedPipeReceiveLoop.cpp (79) ReadFileEx failed, error = 233.
[ 4280] 2013-09-21 15:53:47 [ 2528] ERROR UplayConnection.cpp (71) Failed to open pipe, bailing
[ 4280] 2013-09-21 15:53:47 [ 3696] ERROR NamedPipeReceiveLoop.cpp (79) ReadFileEx failed, error = 233.

This is errors from launcher_log.txt file:
[ 5340] 2013-09-13 14:44:33 [ 6120] ERROR StatisticsCache.cpp (162) Cannot open file 'C:/Program Files/Ubisoft/Ubisoft Game Launcher/cache/statistics/data'. Std error is "No such file or directory" and error number is 2.
[ 5340] 2013-09-13 14:44:33 [ 6120] ERROR StatisticsCache.cpp (162) Cannot open file 'C:/Program Files/Ubisoft/Ubisoft Game Launcher/cache/statistics/data.backup'. Std error is "No such file or directory" and error number is 2.
[ 5340] 2013-09-13 14:44:33 [ 4764] ERROR NamedPipeReceiveLoop.cpp (92) WriteFileEx failed, error = 233.
[ 5340] 2013-09-13 14:44:33 [ 4764] ERROR NamedPipeReceiveLoop.cpp (100)

Today looks like no errors in launcher log file:
[ 5592] 2013-09-21 15:53:47 [ 2500] INFO HubUtils.cpp (165)
[ 5592] 2013-09-21 15:53:47 [ 2500] INFO HubUtils.cpp (166) -- Starting Ubisoft Game Launcher --
[ 5592] 2013-09-21 15:53:47 [ 2500] INFO HubUtils.cpp (170) Platform: PC.
[ 5592] 2013-09-21 15:53:47 [ 2500] INFO HubUtils.cpp (173) Version: 1824.
[ 5592] 2013-09-21 15:53:47 [ 2500] INFO HubUtils.cpp (174) Built: Sep 11 2013.
[ 5592] 2013-09-21 15:53:47 [ 2500] INFO HubUtils.cpp (186) Command line: "-gamelauncher_wait_handle....
[ 5592] 2013-09-21 15:53:47 [ 2500] INFO Hub.cpp (262) Environment is PROD.
[ 5592] 2013-09-21 15:53:47 [ 4968] INFO GameStartPipe.cpp (53) Accepted connection.
[ 5592] 2013-09-21 15:53:47 [ 4968] INFO GameStartPipe.cpp (54) Starting game session.
[ 5592] 2013-09-21 15:53:48 [ 3288] INFO GetProxyJob.cpp (55) Detecting proxy.
[ 5592] 2013-09-21 15:53:49 [ 3288] INFO GetProxyJob.cpp (68) Proxy is :0.
[ 5592] 2013-09-21 15:54:40 [ 4968] INFO GameStartPipe.cpp (53) Accepted connection.
[ 5592] 2013-09-21 15:54:40 [ 4968] INFO GameStartPipe.cpp (54) Starting game session.
[ 5592] 2013-09-21 15:54:41 [ 5108] INFO UplayGamesHandler.cpp (118) Accepted connection.
[ 5592] 2013-09-21 15:54:41 [ 5108] INFO UplayGamesHandler.cpp (119)
Still Multiplayer does not work!

[EvilPixieGrrr]

Hi,

Please contact support about this and attach the info you've included here. They can trouble shoot with you.

Thanks, and I'm sorry for the inconvenience

[Inkwizitor1]

Your multiplayer I do not work after two and a half months of correspondence with customer support is no result you Krivorukov all the games which I have multiplayer working one of your garbage does not work like my money back for your **** is not working?

[Inkwizitor1]

русские парни хочу предупредить сразу после 2,5 месяцев переписки с тех поддержкой сдвигов не произошло игра лицензия и три дополнения не дешево обошлось а мультиплеер не работает кароче плюют они на своих покупателей им лишбы бабки у вас слымзить и все сервы тормозят с портами напутали и проблеммы не устраняют совет не покупайте у них игры.

[Vinndimon]

Same here. "Internet connection lost" error appears every time when I try to go online (multiplayer and co-op). All necessary ports are open, firewall is disbled everywhere (router, antivirus).