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  1. #21
    Mr_Shade's Avatar Senior Community Manager
    Join Date
    Nov 2009
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    EMEA CRC
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    21,335
    Guys...

    Please try and remain calm...


    Is your Uplay client upto date? - if it's not 2.1.2 - it may cause crashes - so please double check and allow it to update online.


    If you have tried all of the normal things, such as drivers - reinstalling the game etc - and it's still not working - please contact Ubisoft Support

    www.support.ubi.com


    They may take upto 48 hours to reply - since it's the weekend - however they are the best people to talk to if you're having technical issues with a game.
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  2. #22
    Originally Posted by Mr_Shade Go to original post
    Guys...

    Please try and remain calm...


    Is your Uplay client upto date? - if it's not 2.1.2 - it may cause crashes - so please double check and allow it to update online.


    If you have tried all of the normal things, such as drivers - reinstalling the game etc - and it's still not working - please contact Ubisoft Support

    www.support.ubi.com


    They may take upto 48 hours to reply - since it's the weekend - however they are the best people to talk to if you're having technical issues with a game.
    I'm on 2.1.2. This isn't an issue with "uplay" it's an issue with the game. I've even tried uplay bypasses, and it still doesn't work. Seriously regretting buying this piece of crap.
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  3. #23
    Same problem here, my computer is completely up to do date and still this thing doesn't work. Very disappointing Ubisoft!
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  4. #24
    Same here:

    Problemsignatur:
    Problemereignisname: APPCRASH
    Anwendungsname: farcry3_d3d11.exe
    Anwendungsversion: 0.1.0.1
    Anwendungszeitstempel: 50aecba1
    Fehlermodulname: FC3_d3d11.dll
    Fehlermodulversion: 0.1.0.1
    Fehlermodulzeitstempel: 50aecb61
    Ausnahmecode: c0000005
    Ausnahmeoffset: 000a385b
    Betriebsystemversion: 6.1.7601.2.1.0.256.48
    Gebietsschema-ID: 1031
    Zusatzinformation 1: 0a9e
    Zusatzinformation 2: 0a9e372d3b4ad19135b953a78882e789
    Zusatzinformation 3: 0a9e
    Zusatzinformation 4: 0a9e372d3b4ad19135b953a78882e789


    My message.
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  5. #25
    Mr_Shade's Avatar Senior Community Manager
    Join Date
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    If your uplay is upto date - I can only suggest you contact ubisoft support:

    www.support.ubi.com

    Please allow upto 48 hours for support to reply due to the weekend.
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  6. #26
    Thor566's Avatar Junior Member
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    Nov 2012
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    Germany
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    7
    http://forums.ubi.com/showthread.php...working-SOLVED
    maybe this solves this problem. it doesn't work for me but maybe u have more luck :P
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  7. #27
    Contacted support when the game was released and they still haven't answered so it seems that ubisoft really doesn't care about their customers :/
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  8. #28
    That's because they've got a lot of people messaging them. So give them a bit of slack.
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  9. #29

    still no sign from ubisoft.... unbelievable disrespect for their customers

    icore 7 2.6 retina mac win 7 64bit nvidia 650m gpu (fresh install sp1 all updates nothing else installed except steam and its games)
    installed on externall drive(as is steam which works fine btw)
    tried bootcamp nvidia drivers, nvidia latest drivers + beta drivers for farcry 3
    firewall off no antivirus install just pure windows and steam only


    "stopped working error" after launching farcry3 + patch 101 from upplay(digital download lost expedition version)

    any one has similar setup and not wokring too?
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  10. #30
    Yea me too. Called them, email them, chat with them, all with no replies. Sill got this " has stopped working error" randomly.
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