1. #21

    I got stuck to :(

    So i to got stuck in the same place and fell through the floor. Now my game is unbeatable after spending many hours on it. I will be sure to let my friends know not to buy this game until there is some kind of patch released. Very disappointed!
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  2. #22
    they just don't care...
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  3. #23
    Ubi-MoshiMoshi's Avatar Community Representative
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    Nov 2011
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    Please be aware ALL posts are being read and feedback is being sent to the team.
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  4. #24
    Wow i had no idea there were so many glitches that were so widespread in this game, i have encountered 2 different ones so far one in the supermarket and one in the nursery both required me to restart the game from scratch and to be quite frank i no longer want to start a 3rd game constantly worrying weather or not i will come across another game ending glitch at any moment.

    Ive never known a game to have so many glitches that all end your game and require you to restart.

    People have spent their hard earned money on this game, And ubisoft have had plenty of time to at least officially acknowledge these matters and issue an apology and let people know they are working on trying to resolve it.as quick as they can. Blatantly not responding and leaving us all hanging not knowing when or if a patch is coming along soon is shocking customer service.
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  5. #25
    Ubi-Mush, I wholeheartedly agree with the consensus of opinion within the majority of the Zombiu threads: PLEASE OFFICIALLY CONFIRM THAT A PATCH IN BEING DEVELOPED.

    If you cannot OFFICIALLY CONFIRM that a patch is being developed, after the development team has been aware of the numerous game-breaking bugs for over two months, then you are making a de facto statement to the contrary: that Ubisoft has made the decision NOT TO PATCH ZOMBIU, and nothing else.

    I find it utterly impossible to believe that you have not been made aware of the development team’s intention to either patch the game or abandon it.

    For the sake of the many forum contributors, please come clean and tell us the truth.

    Thank you.
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  6. #26
    NO PATCH FOR ZOMBIU – EVER!!!

    *** Ubisoft Technical Support: (919) 460-9778 M - F 9am - 12am EST ***

    Ubisoft Technical Support has officially confirmed that the DEV TEAM HAS DECIDED NOT TO PATCH ZOMBIU.

    I just got off the phone with tech support, having even spoken with the initial tech’s supervisor who gave me the direct answer to my inquiry regarding a patch for Zombiu. He told me in no uncertain terms that the dev team WILL NOT be persuing ANY patch at ANY time. THIS DECISION IS FINAL.

    The supervisor told me that the dev team does not believe that the current level of complaints warrants the effort to pursue work on a patch and that the dev team’s time would be put to better use working on other projects.

    I couldn’t believe what I was hearing but this is exactly what the supervisor had been instructed to relay to purchasers of Zombiu who have encountered these game-ending bugs: that the dev team’s time would be put to better use working on other projects!

    If this is the view of the Zombiu dev team, that the current level of complaints does not warrant the effort to pursue work on a patch, then I would encourage everyone who reads this to take the time to call Ubisoft Technical Support and spend as much time as you can convincing whomever you speak to that the dev team should reconsider their decision and immediately begin work on a comprehensive patch to the numerous game-ending bugs in their product. Our only course of action at this point is to convince the dev team that their time would be best put to use fixing what is currently a defective product.

    *** Ubisoft Technical Support: (919) 460-9778 M - F 9am - 12am EST ***
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  7. #27
    So, does Ubi-mush has anything to say about it ?
    Confirm the following or deny the following ?

    your silence or lack of proper answer says a lot... (nothing personal there)
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  8. #28
    What's even more unprofessional in that matter, is that this answer doesn't come by "official ways", so to speak.

    We're told that

    "
    Please be aware ALL posts are being read and feedback is being sent to the team
    "

    Yeah, the *swear word removed* Dev' Team has our feedback, it's time for US to get theirs !
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  9. #29
    I spent close to half an hour on the phone with tech support, first with the initial tech, then with that tech's supervisor. Both were extremely polite, professional, and patient with me.

    I think the one quote from the supervisor that sticks with me is when he said, "It completely took the wind out of our sails here when the word came down that there would be no patch."

    They sound like, if there were anything they could do about it, they would put the dev team to work right away on a comprehensive patch. If enough of us call and register a definitive, courteous opinion regarding the dev team's decision, maybe we can get them to reconsider.
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  10. #30
    well, at this point, they're well aware of the problem, so I don't think we should have to...
    They should just fix their game instead of telling us that "dev team’s time would be put to better use working on other projects."

    The way I understand it is : we *swear word removed* the game so well that it's too much work trying to fix it. We better leave it alone a work on another one.

    It not a proper way of doing business. They don't respect their customers.

    It's like they take your money for a defective product and when you complain they tell you "too baaaaad "

    Even with a smile, you still got ripped off...
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